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Regional Manager(Engineering)

3 months ago

india Pan African Towers Full time
Job Description

Leadership:

  • Responsible for translating PAT strategic objectives into actionable operational plans detailing clear implementation roadmap and milestones at the assigned region.
  • Develop and implement goals to improve the regional performance on power availability, including power equipment performance and tower maintenance.

Team Development:

  • Thoroughly understand and communicate requirements to appropriate team members and manage all requirements accordingly to each stakeholder.
  • Ensure team members have the needed tools and provide timely feedback.
  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
  • Mentor and develop staff using a supportive and collaborative approach: assign accountabilities; set objectives; establish priorities; and monitor and evaluate results.
  • Provide mentoring to all subordinates.
  • Lead employees to encourage maximum performance and dedication.
  • Ensure all teams are practicing the principles of collaboration, prioritization, team accountability, and visibility.
  • Appraise the performance of individual team members, identify skill gap, and recommend training as per the organizational set processes.

Operations:

Diesel Management:

·       Validate the diesel consumption, share diesel allocation, and identify any changes in the allocation plan.

·       Interface with the Diesel Coordinator and Supplier in the case of deviation in the quantity and quality of diesel supply to ensure schedule adherence.

·       Report sites in the region with critical diesel levels 7 days in advance to the Head of Operations and Diesel Coordinator to prevent outages.  

·       Track diesel level through RMS and report discrepancies to the Diesel Coordinator.

·       Receive reports from SDSs in the region on diesel delivery and confirm the need for diesel intervention, if any.

·       Ensure bi-annual scheduled tank cleaning, annual tank painting, and tank calibration.

·       Ensure the site security for

Power Availability:

·       Responsible for power availability for the region as per the Tenant SLA on-site uptime.

·       Drive the MS vendor and SDS to achieve the target MTTR.

·       Take proactive corrective measures to reduce fault count and repeat fault incidents.

·       Suggest measures to increase the power availability on sites by converting sites to on-grid sites and provisioning of secondary power sources.

Site Maintenance:

·       Drive MS vendor on all issues arising from deviations in the site maintenance plan and trigger the maintenance intervention for both routine and non-routine maintenance processes.

·       Validate JCC for all maintenance work carried out within the region. Initiate the request for materials for site maintenance and validate the GRN.

·       Ensure that MS vendor carries out periodic Janitorial and clearing foliage to maintain a safe perimeter in every site in the region

·       Responsible for RMS equipment in sites within the region.

·       Responsible for site delivery to tenants for SO closure.

·       Manage day-to-day operations and stakeholders in the region.

·       Ensure that the field operations engineers effectively carry out their responsibilities and ensure the smooth running of the operations.

·       Provide input into continuous development of site maintenance processes.

Tower Maintenance:

·       Tower Audit: Ensure biannual tower audit

·       Regular inspections: Spot checks on tower structures and foundations to identify potential issues before they become major problems.

·       Ensure periodic Cleaning and painting of towers in the region to protect the structure.

·       Grounding and bonding: Verifying proper grounding and bonding to ensure safety and prevent damage.

·       Regulatory compliance with regulations: Ensure that the site adheres to industry standards, safety protocols, and regulations.

Community and LL issue Management:

·     Coordination with Landlord, community, and SAQ to get 24 X 7 access to the site

·     Foster positive relations with Landlord and Community to resolve issues related to site access

New Site Rollout / Site Modification:

·       Ensure completion of work related to the new site rollout as per project timelines  

·       Ensure capacity expansion to accommodate new colocation service order requests

·       Validate and sign off JCC for civil and electrical work done in the sites within the region

General Duties:

  • Submit reports to the Head of Operations in all matters relating to the region.
  • Promote communication between colleagues for the benefit of information flow and to curb any problems that arise.
  • Manage relationships with tenants and MS vendors.
  • Perform duties assigned by the Head of Operations
  • Continually assess operational and business continuity risks and provide timely awareness as well as deploy mitigating initiatives.
  • Ensure customer satisfaction, and high levels of service and promote continuous improvement efforts to drive repeated business and customer loyalty.
  • Effectively collaborate across functions (working in the matrix) to build joint objectives to reach regional goals

Requirements
  • 1st degree in Telecommunications/Electrical/Electronics/Mechanical Engineering
  • At least 5 years in Telecom operations and 10 years in the telecom industry