Client Relationship Officer – Email Support

3 days ago


Bengaluru, India Life At ECPL Full time
Designation:

Client Relationship Officer - Email Support

Project:

International - Nonvoice

Job Location:

Bangalore

Gender:

Female Male

Working days:

5 Days

Work Timing:

Flexible for shifts (24/7)

Weekly off:

2 Days (Rotational)

Education Requirements:

10th Pass/Plus 2/Graduate

Employement Type:

Full Time

Salary Range:

2-2.5LPA

Experience:

6 months to 1 year of experience

Skills Set:

Ability to work under pressure Good Tying Skills (Min Speed 30 WPM) Good Verbal & Written English Communication Skills PC Skills

Requirement:

Email support

Interview Type:

HR Round & Operations Round

Language:

EnglishJob Summary

Maintaining a positive, empathetic and professional attitude towards customers at all timesResponding promptly to customer queriesCommunicating with customers through EmailsProviding accurate, valid and complete information by using the right methods/tools.Handling customer complaints provide appropriate solutions and alternatives within the time limitsFollowing up to ensure resolutionAchieving Daily Target without compromising on qualityAcknowledging and resolving customer complaints within stipulated timelinesMaintaining required documents, reports and trackers

  • Bengaluru, India Life At ECPL Full time

    Designation: Client Relationship Officer - Email Support Project: International - Nonvoice Job Location: Bangalore Gender: Female Male Working days: 5 Days Work Timing: Flexible for shifts (24/7) Weekly off: 2 Days (Rotational) Education Requirements: 10th Pass/Plus 2/Graduate Employement Type: Full Time Salary Range: 2-2.5LPA ...


  • Bengaluru, India Life At ECPL Full time

    Designation: Client Relationship Officer - Email Support Project: International - Nonvoice Job Location: Bangalore Gender: Female Male Working days: 5 Days Work Timing: Flexible for shifts (24/7) Weekly off: 2 Days (Rotational) Education Requirements: 10th Pass/Plus 2/Graduate Employement Type: Full Time Salary Range: 2-2.5LPA ...


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