Client Relationship Officer – Email Support
3 days ago
Client Relationship Officer - Email Support
Project:
International - Nonvoice
Job Location:
Bangalore
Gender:
Female Male
Working days:
5 Days
Work Timing:
Flexible for shifts (24/7)
Weekly off:
2 Days (Rotational)
Education Requirements:
10th Pass/Plus 2/Graduate
Employement Type:
Full Time
Salary Range:
2-2.5LPA
Experience:
6 months to 1 year of experience
Skills Set:
Ability to work under pressure Good Tying Skills (Min Speed 30 WPM) Good Verbal & Written English Communication Skills PC Skills
Requirement:
Email support
Interview Type:
HR Round & Operations Round
Language:
EnglishJob Summary
Maintaining a positive, empathetic and professional attitude towards customers at all timesResponding promptly to customer queriesCommunicating with customers through EmailsProviding accurate, valid and complete information by using the right methods/tools.Handling customer complaints provide appropriate solutions and alternatives within the time limitsFollowing up to ensure resolutionAchieving Daily Target without compromising on qualityAcknowledging and resolving customer complaints within stipulated timelinesMaintaining required documents, reports and trackers
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