Dispatch Executive

1 day ago

Delhi, India Sneakare Full time

DISPATCH EXECUTIVE

Job Summary:

We are seeking an experienced and organized
Dispatch Executive
 to lead and manage outbound logistics, dispatch operations, and last-mile coordination. The ideal candidate should have
3–4 years of relevant experience
, with strong knowledge of
e-commerce dispatch processes
, logistics planning, and
team management
.

This role involves coordinating daily dispatch activities, reducing logistics costs, handling RTOs, and working on dashboards of major e-commerce platforms. The candidate will also be responsible for tracking shipments, optimizing delivery routes, and overseeing dispatch manpower on the floor.

Key Responsibilities:

1. Dispatch & Outbound Logistics Operations

· Plan and manage daily dispatches based on merchant timelines and priority orders.

· Execute and monitor outbound shipments, ensuring timely deliveries.

· Maintain dispatch documentation including invoices, manifests, and trip details.

· Create and manage trip manager logs — from "ready to dispatch" to "out for delivery."

2. E-commerce & Dashboard Management

· Handle dispatch activities across platforms like
Amazon, Flipkart, Myntra
, and others.

· Work on tools such as
Unicommerce, Nimbus, Shiprocket, Picker
, and others.

· Manage D2C dispatch operations through brand websites and platforms.

3. Route & Vehicle Planning

· Design economical and optimized delivery routes.

· Assign delivery vehicles and ensure accurate paperwork and loading activities.

· Maintain minimal logistics costs while ensuring delivery efficiency.

4. Return (RTO) & COD Management

· Track and manage all
RTO (Return to Origin)
 shipments.

· Oversee COD orders and handle settled cash flow transactions.

· Coordinate reverse logistics in case of customer returns.

5. Shop Floor & Team Supervision

· Supervise daily floor operations and maintain shop floor discipline.

· Lead a team of
30–40 casual workers and 4 supervisors
.

· Allocate tasks, optimize manpower usage, and maintain productivity standards.

6. Coordination & Reporting

· Liaise with production and operations teams for finished goods dispatch.

· Generate and submit
daily dispatch, order status, and RTO reports
.

· Coordinate with vendors on delivery issues and customer complaints in collaboration with quality teams.

Qualifications & Experience:

· 3–4 years
 of experience in dispatch/logistics, preferably in an e-commerce environment.

· Must have handled a team in previous roles.

· Familiarity with
Amazon, Myntra, Flipkart dashboards
 and e-commerce order workflows.

· Knowledge of
OMS/WMS systems
, logistics software, and D2C order management.

· Bachelor's degree preferred; minimum education: 12th pass.

Key Skills & Competencies:

· Strong understanding of logistics, shipping, and delivery planning

· Leadership and team supervision

· Good communication and coordination skills

· Problem-solving and quick decision-making

· Proficiency in
Microsoft Excel, Word, Outlook
, and warehouse tools

· Attention to detail and process-oriented mindset

Interested Candidates can directly apply on

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