F&B Manager

Job Summary

We are seeking a highly skilled and motivated Food & Beverage Manager to oversee the operations of our (restaurant/bar/hotel F&B department). The ideal candidate will possess strong leadership abilities, a passion for delivering exceptional customer service, and a keen eye for operational excellence. As the Food & Beverage Manager, you will be responsible for managing daily F&B operations, leading and developing a team, ensuring quality control, and maximizing profitability while maintaining high standards of service. This is an exciting opportunity to play a key role in shaping the guest experience and contributing to the success of the establishment.

Key Responsibilities1. Operational Management

• Oversee the daily operations of the food and beverage department, ensuring a seamless service flow from kitchen to table.
• Ensure consistent, high-quality food and beverage offerings by working closely with the kitchen team and ensuring adherence to recipes and quality standards.
• Develop, implement, and enforce Standard Operating Procedures (SOPs) to ensure consistency in service, cleanliness, and food quality.
• Monitor and maintain health and safety standards, including food safety regulations and workplace safety protocols.
• Maintain proper inventory levels, monitor stock levels, and place orders for food, beverages, and other supplies in a timely manner.

2. Staff Management & Development

• Lead, train, and manage a team, front-of-house and back-of-house employees, ensuring they are well-prepared, motivated, and capable of delivering outstanding service.
• Develop and conduct regular training sessions to improve staff knowledge, skills, and performance.
• Conduct regular performance reviews and provide constructive feedback, while fostering a positive, respectful, and supportive working environment.
• Create staff schedules and manage staffing levels to ensure adequate coverage during peak and off-peak times.

3. Customer Service Excellence

• Ensure that all customer interactions are positive, providing an exceptional dining experience from arrival to departure.
• Handle guest complaints or concerns swiftly and professionally, ensuring customer satisfaction is maintained at all times.
• Monitor and respond to online reviews and guest feedback, identifying areas for improvement and implementing corrective actions when necessary.
• Work with the marketing team to create customer engagement initiatives, such as themed nights, promotions, and special events.

4. Financial Management & Budgeting

• Manage the department's budget, ensuring costs are kept within limits while maximizing revenue opportunities.
• Develop, implement, and track F&B financial goals, including sales targets, cost of goods sold (COGS), and profitability.
• Regularly analyze financial reports to identify trends, opportunities for cost reduction, and areas for revenue growth.
• Monitor food and beverage pricing to ensure competitiveness in the market while maintaining profitability.

5. Menu Design & Development

• Collaborate with the Executive Chef or culinary team to develop and update menus, incorporating seasonal trends and customer preferences.
• Ensure menu items are properly priced to maximize profitability while considering food cost and preparation complexity.
• Assist in the development of wine and beverage pairings, and provide recommendations on drink menu items, ensuring a well-rounded, enticing selection.

6. Marketing & Promotion

• Collaborate with the marketing team to design and execute promotional campaigns to drive sales, attract new customers, and build brand loyalty.
• Oversee the development of F&B-themed events, such as wine tastings, live music nights, or holiday-themed events, to attract guests and increase visibility.
• Ensure all marketing materials (online, print, and in-house signage) reflect the brand's identity and align with service standards.

7. Inventory & Procurement

• Manage inventory of food, beverages, and supplies, ensuring proper rotation of stock to minimize waste and spoilage.
• Negotiate with suppliers and vendors to ensure competitive pricing, timely deliveries, and the best possible quality of products.
• Regularly review supply chain efficiency, identify cost-saving opportunities, and maintain accurate stock records.

8. Reporting & Analysis

• Prepare regular reports on the performance of the food and beverage department, including sales, inventory, and staffing metrics.
• Analyze customer feedback, financial results, and operational performance to drive continuous improvements.
• Maintain accurate records of all department expenses, purchases, and supplies.

Qualifications & Experience

• Education: A degree in Hospitality Management, Business Administration, or a related field is preferred. Alternatively, equivalent industry experience may be considered.
• Experience: Minimum of (X) years of experience in food and beverage management, with a proven track record in leading and managing both front-of-house and back-of-house operations.
• Certifications: A valid food safety certification is required. Additional certifications in hospitality management, customer service, or beverage management are an asset.
• Language Skills: Proficiency in (English) is required. Additional language skills are a plus.

Skills & Competencies

• Leadership: Strong leadership qualities, with the ability to motivate, inspire, and guide teams to achieve operational goals and enhance guest satisfaction.
• Communication: Excellent interpersonal and communication skills, with the ability to interact effectively with staff, customers, and external stakeholders.
• Problem-Solving: Strong analytical and problem-solving abilities to handle operational challenges, guest complaints, and employee concerns.
• Time Management: Excellent organizational skills, with the ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Financial Acumen: Solid understanding of budgeting, financial reporting, and cost control practices in the food and beverage industry.
• Customer Focus: A strong commitment to providing an outstanding guest experience and continuously improving service quality.
• Adaptability: Ability to adjust to changing customer needs, business conditions, and industry trends.

Work Conditions & Physical Requirements

• Ability to work long hours, including weekends, holidays, and evenings, as needed.
• Must be able to work in a fast-paced, high-pressure environment while maintaining attention to detail.
• May require occasional travel for vendor negotiations, training, or promotional events.

Why Join Us?

• Competitive Salary: We offer an attractive salary package, along with performance-based incentives.
• Career Growth: Opportunities for personal and professional development in a dynamic and growing company.
• Work Environment: A supportive and collaborative work culture where creativity and innovation are valued.

To Apply:
Please submit your updated CV and a cover letter outlining your relevant experience and why you are the ideal candidate for the position to

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Work Location: In person