Senior Oracle Technical Support Engineer

2 weeks ago

Itanagar, India HIC Global Solutions Full time

Job Description :Job Summary :Senior Oracle EBS Technical Application Support/Development The ideal candidate will have in-depth expertise in PL/SQL, Oracle Forms, and Oracle E-Business Suite (EBS) modules.And good Exposure with ASCP (Advance supply chain Planning).The role involves providing advanced support, troubleshooting, and enhancements to Oracle EBS applications to ensure smooth business operations.NOTE : Functional knowledge and working experience (project/support) on Oracle Advance Supply Chain Module in Oracle EBS. (Ask Candidate for this Mandatory).Key Responsibilities : - Provide technical and functional support/development as techno-functional expert for Oracle EBS modules, including Order Management, Planning, Procurement, Finance and other relevant areas.- Develop, maintain, and optimize PL/SQL scripts, stored procedures, and triggers for Oracle databases.- Good Exp working with ASCP Advance supply chain Planning.- Customize and troubleshoot Oracle Forms and Reports as per business requirements including Oracle SOA and APEX.- Collaborate with business users and IT functional support team to identify issues, analyze root causes, and implement effective solutions.- Provide Root Cause Analysis Report and Preventive action on Critical P1 and P2 issue when specified.- Perform data analysis, migrations, and integrations between Oracle EBS and other enterprise applications.- Ensure adherence to best practices in performance tuning, database optimization, and application security.- Work closely with cross-functional teams, including developers, DBAs, and business analysts, to support system enhancements and upgrades.- Manage and resolve service requests (SRs) with Oracle Support when needed.- Document technical solutions, workflows, and user guides for reference and training purposes.Required Skills & Experience : - 8+ years of experience in Oracle EBS Application Support/development, with a focus on PL/SQL, Oracle Forms, and Reports.- Strong expertise in Oracle EBS R12 modules such as Order Management & Planning modules.- In-depth knowledge of Oracle Database (11g/12c/19c), including performance tuning and debugging.- Hands-on experience in customizing and developing Oracle Forms, Reports, and Workflows.- Experience with Oracle APIs, Interfaces, and Concurrent Programs.- Strong troubleshooting skills to resolve application issues efficiently.- Strong Knowledge of Unix/Linux shell scripting.- Familiarity with Oracle Applications Framework (OAF), BI Publisher, and Web ADI is advantageous.- Excellent communication and problem-solving skills with the ability to interact with business users and technical team. (ref:hirist.tech)

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