Manager Escalations Management

Posted Date15 Sep 2025- Function/Business AreaCustomer Service- LocationMumbai- Job ResponsibilitiesEscalation management - track and close escalation Monitor escalation closure KPIs and publish daily/weekly /monthly reports 3.Drive happy call program for sample calling of customers & publish weekly reports Assist training team in content...

Engaging with NOC team leads and supervisors (Transport; E-IP) as needed to provide white gloved experience to strategic customers. Coordinate across internal teams (e.g., Network Operations, Field Engineering, Customer Support, Billing) to drive quick resolution of service-impacting issues. Lead incident response for major outages or critical service...

Engaging with NOC team leads and supervisors (Transport; E-IP) as needed to provide white gloved experience to strategic customers. Coordinate across internal teams (e.g., Network Operations, Field Engineering, Customer Support, Billing) to drive quick resolution of service-impacting issues.Lead incident response for major outages or critical service...

Job Title: Escalation Manager / CoordinatorDepartment: Customer ServicesExperience Required: 3 to 5 YearsLocation: Ghatkopar (Walkable distance from Railway Station)Reports To: DirectorPosition OverviewThe Escalation Manager / Coordinator – Sales is responsible for managing high-priority sales-related issues, customer complaints, and order disputes that...

Job Title: Escalation Manager / Coordinator Department: Customer Services Number of Opening 1 Experience Required: 3 to 5 Years Location: Ghatkopar (West) (Walkable distance from Railway Station) Gender – Male Only Reports To: Director Position Overview The Escalation Manager / Coordinator – Sales is responsible for managing high-priority sales-related...

Job Title: Escalation Manager / CoordinatorDepartment: Customer ServicesNumber of Opening 1Experience Required: 3 to 5 YearsLocation: Ghatkopar (West) (Walkable distance from Railway Station)Gender – Male OnlyReports To: DirectorPosition OverviewThe Escalation Manager / Coordinator – Sales is responsible for managing high-priority sales-related issues,...

TransUnion's Job Applicant Privacy NoticeWhat We'll Bring:We are India's leading credit information company and have established ourselves as a key anchor in the credit ecosystem of the country over the past 25 years. As an information and analytics provider, we aim to bridge the gap between stakeholders across multiple ecosystems. We use information for...

Protium: The CompanyWe are engineering driven, risk focused, lending nbfc, giving credit to Indian SME/MSME for their secured and unsecured business needs.- Our core approach involves the development of frictionless customer journeys through automation and digitization of workflows as well as enablement of automatic evidence-based decision-making through...

Protium: The CompanyWe are engineering driven, risk focused, lending nbfc, giving credit to Indian SME/MSME for their secured and unsecured business needs.- Our core approach involves the development of frictionless customer journeys through automation and digitization of workflows as well as enablement of automatic evidence-based decision-making through...

Protium: The Company We are engineering driven, risk focused, lending nbfc, giving credit to Indian SME/MSME for their secured and unsecured business needs. Our core approach involves the development of frictionless customer journeys through automation and digitization of workflows as well as enablement of automatic evidence-based decision-making through...