Account Manager, Smart Commerce
3 weeks ago
Who Are We?
The vision of Smart-commerce team is to digitize brand owners and selling partner by providing a suite of product offerings across the business's lifecycle. Within this, we are building a solution to enable sellers to set up their website & scale their independent online business serving their customers with the most effective ways possible. In other words, we want to be the one stop shop for all e-commerce needs of small & medium D2C brands.
As a part of Smbhav announcement ( this is the Smart-commerce team which will build solutions to digitize the SMBs.
Key job responsibilities
We are looking for a hands-on, detail oriented and highly motivated Account Managers to help deliver our product offerings & solutions to sellers to succeed online. You should be comfortable interfacing with technology systems and be able to gather actionable insights. You will be responsible for identifying opportunities to innovate with customers, influencing the product roadmap. You should be relentlessly customer focused & agile to shape this business from zero to one
Your core responsibilities include:
•Understand products and services offered by SmartBiz and articulate its features and benefits to our target sellers/cohort. On the other hand, be the eyes & ears of the market to identify right insights & product requirements.
•Pilot & experiment with different Target group to propel their D2C growth.
•Act as a SME for 1 or 2 areas of overall product from GTM to provide relevant insights & influence the product roadmap. (Ex: Catalog set up, Seller Analytics etc.)
•Be the growth enabler for sellers by providing them the right inputs to increase their customer base and GMS.
•Consistently innovate to improve efficiency post launch to ensure brands retain with Smart Commerce
We are open to hiring candidates to work out of one of the following locations:
Bengaluru, KA, IND
BASIC QUALIFICATIONS
- 3+ years of sales experience
- Experience analyzing data and best practices to assess performance drivers
PREFERRED QUALIFICATIONS
- Background in solution selling or SaaS product initiatives/Start Ups
- Master’s degree preferred such as Marketing, Computer Science or Commerce
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