Technical Consultant
2 months ago
Proven experience with Snow Software SAM tool.-
Experience in handling the SPE platform, should have knowledge on Snow tool migrations, optimization, and best practices.-
Responsible for management and maintenance of the SAM platform (SNOW). (SLM/Inventory/Connectors)-
Performing daily health checks on SAM platform (SNOW) and optimization as per best practices-
Implementation and management of SNOW Software License management tool.-
Supporting complex matters on SLM and SNOW platform (Automation).-
Knowledge and understanding of Software licensing rules, Global licensing Implications, software metering and methods to optimize utilization.-
Responsible to advise on best ways to design the infrastructure of licensing methodology to optimize costs.-
Regular updates and upgrades of SNOW tool.-
Manage requests from End customers, Project managers, and Global procurement team for specific software asset management infrastructure.-
Becoming a subject matter expert on SNOW tool providing support and knowledge daily to the SAM team.-
Proactively seek guidance from peers and seniors wherever required.-
Collaborate with Global teams to leverage best practices to enhance the governance and compliance level.-
Own and maintain SAM Technical process documentation and take ownership of process improvement initiatives.Desirable Skills :-
4+ years with IT Software Asset Management and IT Asset Management experience.-
Proven experience with Snow Software SAM tool-
Experience in handling SPE platform, should have knowledge on Snow tool migrations, optimization, and best practices.Experience with Discovery Tools (ServiceNow Discovery, SCCM) - Preferred-
Experience in documentation of process, policy, and procedures related to Software asset management-
Experience interpreting licensing contracts, end user license agreements, terms and conditions-
SQL Database and basic queries - PreferredSoft Skills :-
Customer Focused-
Commercial Acumen-
Proactive Attitude-
Problem Solving-
Excellent Communication – Verbal & Written-
Team Player-
Take InitiativeCertifications :Technical SNOW certificates desirableWork Timings: Indian / EU / UK Business Hours
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