Admission Counsellor

2 weeks ago

Hyderabad, Telangana, India upGrad Full time

Job Title:

Role: Admission Counsellor- Working Professional

Location:

Location: Hyderabad(Work from Office)

Working Days: Tuesday to Sunday (Monday fixed off)

Shift Timing: 10:00 AM – 7:00 PM

(Includes extensive local travel and some outstation travel to nearby cities )

Company:

upGrad – Asia's largest integrated Learning, Skilling, and Workforce Development company.

Role Overview:

This is a high-touch, consultative B2C sales role involving in-person meetings with potential learners. The ideal candidate should be comfortable with extensive local travel , occasional outstation visits , and working over weekends (with week-offs possibly on Mondays ).

Key Responsibilities:

  • Conduct in-person counselling sessions with walk-in or scheduled learners.
  • Understand learners' career goals and recommend suitable upGrad programs .
  • Provide personalized, data-driven program recommendations.
  • Convert leads to enrollments and achieve revenue targets .
  • Manage full sales lifecycle: lead outreach, product demos, closures, and post-sales relationship building.
  • Maintain accurate records in the CRM and provide feedback to marketing on lead quality.

Eligibility Criteria:

  • 0–5 years of B2C sales experience , preferably in field roles.
  • Minimum: Graduate (exceptions possible based on experience).
  • Backgrounds aligned to programs:
  • Tech/Data programs: Engineering, BCA, etc.
  • Management: BBA, BCom, etc.
  • Must be an individual contributor .

Key Skills:

  • Strong communication and presentation abilities.
  • High empathy, listening skills , and ethical persuasion.
  • Proficient in CRM & MS Office tools .
  • Comfortable with frequent travel and flexible work schedules .

Key Performance Indicators (KPIs):

  • Number of daily counselling sessions (3–5/day).
  • Conversion rates from leads to enrollments.
  • Achievement of weekly revenue/enrollment targets .
  • Timely CRM updates and qualitative feedback.

Why Join upGrad?

  • Impact-driven sales role guiding learners through life-changing career decisions.
  • Be a part of a people-first, fast-paced environment with cross-functional exposure.
  • High visibility and accelerated growth path .

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