Facilities Executive

3 weeks ago

Gurugram, India S&P Global Market Intelligence Full time

*Whats in it for you: * The Facility Executive for Soft Services will manage and oversee all non-technical facility services, ensuring a high standard of cleanliness, security, and general facility upkeep. With 8 to 10 years of experience, the ideal candidate will bring a comprehensive understanding of soft services, operational management, and team leadership to ensure smooth and efficient facility operations.

*Responsibilities: *

  • Soft Services Management: Oversee the delivery and quality of soft services including housekeeping, janitorial services, pest control, landscaping, and waste management.
  • Vendor Coordination: Manage relationships with soft service vendors and contractors, ensuring service levels meet company standards and contractual obligations.
  • Service Quality Assurance: Conduct regular inspections and audits to ensure the highest standards of cleanliness and maintenance are maintained throughout the facility.
  • Budget Management: Assist in developing and managing the budget for soft services, tracking expenses, and identifying cost-saving opportunities.
  • Compliance: Ensure that all soft services comply with relevant health, safety, and environmental regulations and company policies.
  • Operational Efficiency: Implement best practices and process improvements to enhance the efficiency and effectiveness of soft service operations.
  • Team Leadership: Supervise and mentor a team of soft services staff, including hiring, training, and performance management.
  • Customer Service: Address and resolve any facility-related issues or complaints from employees or tenants in a timely and professional manner.
  • Reporting: Prepare and present regular reports on service performance, issues, and resolutions to senior management.
  • Emergency Response: Manage and coordinate soft services response to emergencies or special events, ensuring minimal disruption to facility operations.

*What Were Looking For: *

  • *Education: *Bachelors degree in Facilities Management, Business Administration, Hospitality Management, or a related field.
  • *Experience: *8-10 years of experience in facilities management with a focus on soft services, including supervisory or managerial roles.
  • *Skills: *
  • In-depth knowledge of soft services operations and best practices.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in facilities management software and Microsoft Office Suite.
  • Effective problem-solving skills and attention to detail.
  • Ability to manage budgets and vendor relationships.

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