Facility Executive

**About the Role**: OSTTRA India
**The Role**: Facility Executive - Soft Services
**The Impact**: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.

**Responsibilities**:
**Soft Services Management**: Oversee the delivery and quality of soft services including housekeeping, janitorial services, pest control, landscaping, and waste management.
**Vendor Coordination**: Manage relationships with soft service vendors and contractors, ensuring service levels meet company standards and contractual obligations.
**Service Quality Assurance**: Conduct regular inspections and audits to ensure the highest standards of cleanliness and maintenance are maintained throughout the facility.
**Budget Management**: Assist in developing and managing the budget for soft services, tracking expenses, and identifying cost-saving opportunities.
**Compliance**: Ensure that all soft services comply with relevant health, safety, and environmental regulations and company policies.
**Operational Efficiency**: Implement best practices and process improvements to enhance the efficiency and effectiveness of soft service operations.
**Team Leadership**: Supervise and mentor a team of soft services staff, including hiring, training, and performance management.
**Customer Service**: Address and resolve any facility-related issues or complaints from employees or tenants in a timely and professional manner.
**Reporting**: Prepare and present regular reports on service performance, issues, and resolutions to senior management.
**Emergency Response**: Manage and coordinate soft services response to emergencies or special events, ensuring mínimal disruption to facility operations.
**What We’re Looking For**:
**Education**: Bachelor’s degree in Facilities Management, Business Administration, Hospitality Management, or a related field.
**Experience**: 8-10 years of experience in facilities management with a focus on soft services, including supervisory or managerial roles.
**Skills**:
In-depth knowledge of soft services operations and best practices.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Proficiency in facilities management software and Microsoft Office Suite.
Effective problem-solving skills and attention to detail.
Ability to manage budgets and vendor relationships.
**The Location**: Gurgaon, India
**About Company Statement**:
OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies.
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities.
About OSTTRA
OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.
What’s In It For You?

**Benefits**:
We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
**Our benefits include**:
**Health & Wellness**: Health care coverage designed for the mind and body.
**Flexible Downtime**: Generous time off helps keep you energized for your time on.
**Continuous Learning**: Access a wealth of resources to grow your