Tele Counsellor

Job Description Do you enjoy speaking with students, understanding their needs, and helping them make the right academic decisions? If you’re someone who communicates clearly, builds trust over calls, and converts interest into admissions through empathetic conversations, this role blends counselling + clarity + sales perfectly. Expertie Office Address Expertie , M-11, Shekhar Central, Palasia Square, Indore – Phone: Email: OPEN INTERVIEW HOURS Monday to Saturday, 12:00 PM to 6:00 PM Candidates are welcome to visit during these hours with an updated resume and connect with our team in person. What We Stand For At Expertie, we believe that students deserve clarity, honesty, and guidance they can trust. Our Tele Counsellors play a key role by being the first point of contact — the person who helps students understand their options and take the next step confidently. We value communication, empathy, transparency, and performance . If you can communicate clearly and enjoy helping others make better decisions, you’ll thrive here. Requirements What You’ll Do This role involves guiding students for admissions and driving conversions through sales via calling , supported by strong communication and follow-up. Make outbound & inbound calls to students and parents to explain academic options Understand their goals, concerns, and preferences to give accurate guidance Provide clear explanations about courses, colleges, and career paths Build rapport through trust-based communication Maintain consistent follow-ups to move students through the admissions pipeline Convert interested leads into admissions using ethical persuasion Maintain CRM logs, call notes, and daily follow-up records Coordinate with operations & counselling teams for smooth onboarding Who We’re Looking For Excellent communication (Hindi + English) Ability to simplify information and provide clarity Persuasive yet empathetic calling style Consistent, disciplined, target-driven mindset Freshers welcome if communication is strong Strong calling + follow-up attitude is essential Compensation & Growth Competitive salary packages along with monthly incentives based on performance Growth into Senior Tele Counsellor, Team Lead, or Admissions Specialist roles Ongoing training and mentorship support Expertie offers a competitive salary and benefits package, as well as opportunities for growth and advancement. If you are a dynamic and driven professional and are ready to take your career to the next level, we encourage you to apply for this exciting opportunity. Benefits Benefits Exact compensation will be discussed during the interview, but as a general rule, we believe in paying people well and providing a fun, meaningful workplace. Equal Employment Opportunities Expertie provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, or genetics. This applies to all terms and conditions of employment, including recruiting, hiring, promotion, compensation, and training. Requirements What You'll Do This role involves student engagement, outreach activities, guiding students for admissions, and driving conversions through sales via calling. Make outbound & inbound calls to students to explain available courses and programs Engage with students through campus events, online sessions, seminars, and community channels Understand student goals and guide them toward suitable academic options Build rapport and trust with students and parents through clear communication Maintain strong follow-ups to move students through the admissions funnel Convert interested leads into admissions using ethical, value-driven persuasion Maintain CRM logs, call records, and daily activity reports Collaborate with operations & counselling teams to ensure smooth onboarding Who We’re Looking For Excellent verbal communication (Hindi + English) Energetic, outgoing, and confident personality Ability to simplify complex information for students Target-driven, consistent, and disciplined Freshers welcome if communication is strong Strong calling skills + follow-up mindset is a must Compensation & Growth Competitive salary packages along with monthly incentives based on performance Opportunities for rapid growth within outreach, counselling, or admissions teams Training, mentorship, and continuous learning support Expertie offers a competitive salary and benefits package, as well as opportunities for growth and advancement. If you are a dynamic and driven professional and are ready to take your career to the next level, we encourage you to apply for this exciting opportunity.