
Sales & Service Engineer – Wirecut EDM
4 weeks ago
Job Title: Sales & Service Engineer – Wirecut EDM
Location: Mumbai, Maharashtra
Job Type: Full-time, Permanent
Experience: 1–3 years
Salary: ₹3,00,000 – ₹5,00,000 per annum (Fixed + Variable)
Industry: Engineering / Machinery / Manufacturing
Job Description
We are seeking a qualified Sales & Service Engineer with hands-on experience in Wirecut EDM machines. The ideal candidate will be responsible for both business development (sales) and after-sales service support including installation, maintenance, and technical assistance of machines at client locations. The role requires strong customer engagement, technical knowledge, and a solutions-oriented approach.
Key Responsibilities
Sales Responsibilities:
- Identify and develop new business opportunities for Wirecut EDM machines.
- Meet prospective clients, understand their requirements, and propose suitable solutions.
- Achieve sales targets and expand the customer base in the assigned territory.
- Build and maintain strong client relationships to ensure repeat business.
Service Responsibilities:
- Install and commission Wirecut EDM machines at customer sites.
- Perform preventive and corrective maintenance of EDM machines.
- Troubleshoot and resolve electrical, mechanical, and control system issues.
- Provide technical support to customers both remotely and on-site.
- Conduct training for customers on machine operation and maintenance.
- Maintain service logs, reports, and documentation.
- Coordinate with the internal team for parts and technical support.
Candidate Requirements
- Diploma or B.E. in Mechanical/Electrical/Instrumentation Engineering.
- 1–3 years of experience in sales/servicing of CNC/EDM machines.
- Strong understanding of mechanical, electrical, and hydraulic systems.
- Good problem-solving and analytical skills.
- Excellent communication and customer service orientation.
- Willingness to travel for sales and service assignments.
Preferred Skills (Not Mandatory):
- Hands-on experience with Wirecut EDM machines.
- Knowledge of CNC programming or control systems.
- Prior experience in industrial equipment sales/servicing.
Job Type: Full-time
Pay: ₹30, ₹45,000.00 per month
Work Location: In person
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