Technology Specialist

3 weeks ago


Delhi, India Broadridge Full time
At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.Proactive monitoring of applications, networks, and systems with a sense of urgency when issues arise

Analyze and troubleshoot application events and escalate incidents accordingly

Analyze and troubleshoot network communication failures/bottlenecks and escalate incidents accordingly

Analyze and troubleshoot system-related events and escalate incidents accordingly

Monitor security events and properly identify them for mitigation or silencing as false positive

Communicate with level 2 engineers as well as vendors to prevent/resolve an issue

Own and manage Global Monitoring incidents from creation to resolution with thorough documentation

Tests/maintenance with vendors and client

Participate in a 24x7 schedule

Participate in the continuous improvement process for refining the architecture, performance, and scalability to improve the quality and uptime of the environment

Develop and enhance system policies, procedures, and controls

Ensure adherence to Information Security guidelines

Collaborate with international clients and global internal teams

Technologies integral to our operating environments include:Microsoft Windows 2019/2022

Automation and deployment tools

Virtual IP management

Networking devices: Cisco, Arista

Server hardware platforms: Dell / HP / Cisco UCS

Virtualization Hypervisors:VMware, Ovirt, RedHat KVM

SAN/NAS Storage (e.g., EMC, Hitachi, NetApp)

Monitoring tools (e.g., WPA, WPR, Nagios, ITRS, Spectrum, CheckMK, etc.)

Broadridge associates helped us envision our Connected Workplace - a work model that allows associates around the globe, dependent upon their role responsibilities, take advantage of the benefits of both on-site and off-site work to support our clients, one another, and the communities where we live and work. Our Connected Workplace is grounded in the concept of FACS: Flexible, Accountable, Connected, and Supported, which is our commitment to our associates. FACS supports our strong culture and allows us to achieve business goals while supporting meaningful work-life integration for our associates.We are dedicated to fostering a diverse, equitable, and inclusive environment and committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates can only do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates diversity in all its dimensions.

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