Information Technology Operations Specialist
2 weeks ago
IT Operations SpecialistLocation: Remote / Hybrid Options AvailableCompany:
SkedaraVisit us at: ( Skedara as an IT Operations Specialist to ensure the operational integrity and responsiveness of our MI Platform, supporting our leadership in the industry. This role requires a proactive approach to system monitoring, incident management, and operational support to maintain excellent service delivery and system performance.
Responsibilities:-
System Monitoring: Utilize advanced monitoring tools to detect and resolve anomalies efficiently.-
Incident Management: Adhere to standard operating procedures (SOPs) for rapid issue resolution to minimize system downtime.-
End of Day Operational Support: Guarantee the timely and accurate delivery of data and models.-
Communication & Reporting: Facilitate effective communication with team members and stakeholders, ensuring transparency and timely reporting.-
On-Call Support: Provide structured critical support with well-defined escalation paths.-
Continuous Improvement: Drive improvements in operational efficiency and process optimization.-
Knowledge Sharing: Maintain up-to-date operational documentation and runbooks to support team efficiency.
Skills and Competencies:-
Experience with Application Monitoring Tools: Familiarity with tooling for application and system monitoring.-
Incident Management and Problem Solving: Ability to manage and resolve incidents effectively.-
Cloud and On-Premises Technology Management: Skilled in managing IT infrastructure both in the cloud and on-premises.-
Communication: Strong skills in technical issue articulation and stakeholder communication.-
Collaboration: Ability to work collaboratively, aligning with strategic goals and adapting to evolving business needs.Benefits:-
Competitive Package: Attractive compensation and benefits package tailored to enhance the well-being of our employees.-
Employee Support: Comprehensive support programs including health, wellness, and professional development.-
Growth Path: Clear career progression opportunities within a growing company.-
Remote Work Options: Flexible working arrangements to support work-life balance.
How to Apply:Interested candidates are encouraged to apply directly through LinkedIn or email your detailed CV and cover letter to outline how your experience and skills align with the role and our company's objectives.
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