Desktop Support Engineer

2 weeks ago

india Multiversity Pvt. Ltd. Full time

Job Description

Role: Desktop Support Engineer

Experience: 1 to 2 years (Freshers can apply)

Support Location: Pune

Job Overview:

Here at Multiversity Group A Global eLearning Company, we are driven by the conviction that nurturing your workforce is a cornerstone of achieving exponential growth. We are looking to hire a talented and hardworking Desktop Support Engineer, expected to work with us for a long duration.

Responsibilities:

As a Desktop Support Engineer, you should provide support and technical assistance regarding hardware, Software, and network related concerns.

  • Build and install PCs, telephone systems, wireless networks and peripheral devices (such as printers, scanners, mobile/smart phones) related to desktop infrastructure, in accordance with department standards.

  • Troubleshooting hardware and software issues.

  • Installing and maintaining hardware and computer peripherals.

  • Installing and upgrading operating systems and computer software.

  • Troubleshooting networking and connection issues.

  • Responding to support requests.

  • Traveling to the office location for support as per the requirement.

  • Maintain work reports

  • Meeting Setup arrangements, Video Shooting.

  • Maintain Documentation invoice, reports, asset inventory, Email id list, IP addresses

Qualifications & Skills:

  • Graduation from any stream

  • Hardware & Networking course/diploma to be completed from college or Private Institute. Minimum Course duration should be 1 year.

  • Proven work experience as a desktop support engineer or support technician.

  • Self-motivated & Ability to prioritize workload effectively

Knowledge Evaluation Method

Offline Practical test:

  • Assembling of computer

  • OS & software installation

  • Configuring Network

Joining Date:

Preferred: Candidate with having a vehichle.

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