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Desktop Support Engineer

4 months ago

india Trackmind Systems Pvt. Ltd. Full time
Job Description
  • Troubleshoot and resolve complex technical issues related to Active Directory, Windows System Administration, Mac Support, Mobile Device Management, Windows Administration, Desktop Support, System Administration, Technical Support, Jamf, Intune, Azure Active Directory, and Confluence.
    Collaborate with other teams to ensure timely resolution of customer issues.
    Document solutions and knowledge articles for future reference.
    Participate in on-call rotation for after-hours support as needed.

Requirements *Basic Job Requirements :**
- Bachelor's degree in Computer Science or related field preferred.
- Proficient in Active Directory, Windows System Administration, Mac Support, Mobile Device Management, Windows                 Administration, Desktop Support, System Administration, Technical Support, Jamf, Intune, Azure Active Directory, and Confluence.
- Familiarity with Microsoft Office Suite and other relevant software applications.
- Strong problem-solving skills and ability to work under pressure.
- Excellent communication skills both verbally and written.
Requirements
- Bachelor's degree in Computer Science or related field preferred. - Proficient in Active Directory, Windows System Administration, Mac Support, Mobile Device Management, Windows Administration, Desktop Support, System Administration, Technical Support, Jamf, Intune, Azure Active Directory, and Confluence. - Familiarity with Microsoft Office Suite and other relevant software applications. - Strong problem-solving skills and ability to work under pressure. - Excellent communication skills both verbally and written.