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Information Technology Manager
2 months ago
2) Firewall Management:• Implement and manage robust firewall systems to protect the company's network and sensitive data.• Monitor and respond to security threats and breaches effectively.
3) Remote Administration:• Establish and maintain remote administration tools and protocols to support off-site employees and clients.• Provide timely and efficient remote technical support for clients when needed.• Manage remote administration tools and protocols to support off-site and mobile employees.
4) Client Handling:• Act as a primary point of contact for client IT-related inquiries, issues, and solutions.• Develop and maintain positive client relationships by addressing their IT needs promptly and professionally.• Offer training and educational resources to clients on IT best practices, security awareness, and efficient use of IT resources.• Serve as the primary point of contact for clients regarding IT-related inquiries, issues, and solutions.• Monitor network performance and make improvements as needed to meet client expectations.• Ensure client issues are resolved efficiently and to their satisfaction.
5) Security and Compliance:• Develop and enforce IT security policies and procedures to safeguard data and comply with industry regulations.
6) Network Administration:• Proven experience in a network administrator role• Manage network infrastructure, including routers, switches, and access points, to maintain a stable and secure network environment.• Monitor network performance and address issues proactively.
7) IT Support and Helpdesk:• Lead a team of IT professionals and helpdesk staff to deliver top-notch technical support to clients and internal employees.• Resolve client and employee IT issues efficiently and effectively.
8) Vendor Management:• Collaborate with technology vendors and service providers to optimize IT systems and services.• Negotiate contracts and service level agreements to ensure cost-effective and reliable IT solutions.
9) Budget Management:• Develop and manage the IT department's budget, ensuring cost-effective resource allocation and responsible financial management.
10) Documentation and Reporting:• Provide regular reports to management on the status of IT infrastructure, security, and client satisfaction.• Monitor network performance and make improvements as needed to meet client expectations.• Ensure client issues are resolved efficiently and to their satisfaction.• Maintain thorough documentation of IT systems, configurations, and procedures
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IT - Information Technology
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Head of Information Technology
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Chennai, India Exela Technologies Full timeResponsibilities:Product Development:Lead the development of technology products and solutions that align with the company's strategic goals.Foster a culture of innovation and continuous improvement within the product development team.Stay ahead of emerging technologies and assess their potential impact on the company's product roadmap.Customer Project...
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Chennai, India Exela Technologies Full timeResponsibilities: Product Development: Lead the development of technology products and solutions that align with the company's strategic goals. Foster a culture of innovation and continuous improvement within the product development team. Stay ahead of emerging technologies and assess their potential impact on the company's product roadmap. Customer...
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Chennai, India Yalamanchili - Payments and Cards Full timeAbout YalamanchiliYalamanchili is a leading provider in designing and implementing customized, flexible, scalable and innovative banking and payment technology solutions for clients around the world. The company has expanded its services since its inception in 1998 in India. Now the company offers end-to-end solutions for more than 150 clients globally....
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Information Technology Security Manager
2 weeks ago
Chennai, India Yalamanchili - Payments and Cards Full timeAbout YalamanchiliYalamanchili is a leading provider in designing and implementing customized, flexible, scalable and innovative banking and payment technology solutions for clients around the world. The company has expanded its services since its inception in 1998 in India. Now the company offers end-to-end solutions for more than 150 clients globally....
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