Call Center Executive

3 days ago

Pune, India Metaslade.com Full time

Job Title : US Call Center Executive - Night Shift

Location : Kharadi, Pune

Shift : Night Shift (US Time Zone)

Experience : Minimum 6 months in BPO or Call Center

About the Role :

We are seeking energetic and customer-focused US Call Center Executives to join our team in Kharadi for a Night Shift role. If you have a passion for customer service and at least 6 months of experience in a BPO or call center environment , this is the opportunity for you. You will be responsible for providing top-tier support to our US clients, ensuring exceptional service, and creating positive customer experiences.

Key Responsibilities :

  • Handle inbound and outbound calls from US customers in a professional and friendly manner.
  • Provide clear, accurate, and timely information to resolve customer inquiries, issues, and concerns.
  • Deliver exceptional customer service while adhering to company guidelines and policies.
  • Document all customer interactions accurately in the system.
  • Collaborate with team members to achieve daily, weekly, and monthly performance goals.
  • Maintain up-to-date knowledge of products, services, and processes to assist customers effectively.
  • Meet or exceed quality and productivity metrics.

Requirements :

  • Minimum 6 months of experience in a BPO, call center, or customer service role.
  • Strong communication skills with a clear and professional tone.
  • Ability to work in a night shift (US time zone).
  • Excellent problem-solving skills and a customer-first mindset.
  • Ability to handle high call volumes while maintaining a high level of quality.
  • Basic computer skills and proficiency in CRM tools or customer service software.
  • Ability to adapt to changing processes and work under pressure.
  • Good interpersonal skills and a team player attitude.

Preferred Qualifications :

  • Experience in a US-based call center or process.
  • Familiarity with US customer service standards and expectations.
  • Prior experience handling technical support or customer inquiries.

Why Join Us?

  • Work Location : Kharadi, Pune – easily accessible with excellent infrastructure.
  • Competitive salary with performance-based incentives.
  • Comprehensive training and ongoing development opportunities.
  • Health insurance and other employee benefits.
  • A collaborative, friendly, and growth-focused work environment.
  • Opportunity to work with a diverse team and expand your professional skill set.

If you're passionate about customer service and eager to work in a dynamic environment with a global reach, apply now to join our team in Kharadi and take your career to the next level

#Hiring #CallCenterJobs #USProcess #NightShiftJobs #BPOJobs #CustomerService #KharadiJobs #JobOpening #PuneJobs #CareerOpportunity

  • Call Center Executive

    3 days ago

    pune, India Metaslade.com Full time

    Job Title : US Call Center Executive - Night Shift Location : Kharadi, Pune Shift : Night Shift (US Time Zone) Experience : Minimum 6 months in BPO or Call Center About the Role : We are seeking energetic and customer-focused US Call Center Executives to join our team in Kharadi for a Night Shift role. If you have a passion for customer service and at...

  • Call Center Executive

    2 days ago

    pune, India Metaslade.com Full time

    Job Title : US Call Center Executive - Night Shift Location : Kharadi, Pune Shift : Night Shift (US Time Zone) Experience : Minimum 6 months in BPO or Call Center About the Role : We are seeking energetic and customer-focused US Call Center Executives to join our team in Kharadi for a Night Shift role. If you have a passion for customer service and at...

  • Call Center Executive

    3 days ago

    Pune, India Metaslade.com Full time

    Job Title : US Call Center Executive - Night ShiftLocation : Kharadi, PuneShift : Night Shift (US Time Zone)Experience : Minimum 6 months in BPO or Call CenterAbout the Role :We are seeking energetic and customer-focusedUS Call Center Executivesto join our team inKharadifor aNight Shiftrole. If you have a passion for customer service and at least6 months of...

  • Call Center Executive

    3 days ago

    pune, India Metaslade.com Full time

    Job Title : US Call Center Executive - Night ShiftLocation : Kharadi, PuneShift : Night Shift (US Time Zone)Experience : Minimum 6 months in BPO or Call CenterAbout the Role :We are seeking energetic and customer-focused US Call Center Executives to join our team in Kharadi for a Night Shift role. If you have a passion for customer service and at least...

  • Call Center Executive

    3 days ago

    Pune, India Metaslade.com Full time

    Job Title : US Call Center Executive - Night ShiftLocation : Kharadi, PuneShift : Night Shift (US Time Zone)Experience : Minimum 6 months in BPO or Call CenterAbout the Role :We are seeking energetic and customer-focused US Call Center Executives to join our team in Kharadi for a Night Shift role. If you have a passion for customer service and at least...

  • Call Center Executive

    3 days ago

    Pune, India Metaslade.com Full time

    Job Title : US Call Center Executive - Night Shift Location : Kharadi, Pune Shift : Night Shift (US Time Zone) Experience : Minimum 6 months in BPO or Call Center About the Role : We are seeking energetic and customer-focused US Call Center Executives to join our team in Kharadi for a Night Shift role. If you have a passion for...

  • Call Center Executive

    4 days ago

    Pune, India Metaslade.com Full time

    Job Title: US Call Center Executive - Night ShiftLocation: Kharadi, PuneShift: Night Shift (US Time Zone)Experience: Minimum 6 months in BPO or Call CenterAbout the Role:We are seeking energetic and customer-focused US Call Center Executives to join our team in Kharadi for a Night Shift role. If you have a passion for customer service and at least 6 months...

  • Call Center Executive

    4 days ago

    Pune, India Metaslade.com Full time

    Job Title: US Call Center Executive - Night ShiftLocation: Kharadi, PuneShift: Night Shift (US Time Zone)Experience: Minimum 6 months in BPO or Call CenterAbout the Role:We are seeking energetic and customer-focused US Call Center Executives to join our team in Kharadi for a Night Shift role. If you have a passion for customer service and at least 6 months...

  • Call Center Executive

    6 months ago

    Pune, Maharashtra, India Collins Placement Services Full time

    Urgent hiring Call Center Executive at multispeciality hospital located at Pune. Qualification : Any 12th/ Graduate can apply Salary : Rs. 12,000/- to Rs.15,000/- (Subject to Qualification, Experience & Current CTC) Collins HR Team- 9763339976 Schedule: - Day shift Ability to commute/relocate: - Pune, Maharashtra: Reliably commute or planning to...

  • Call Center Executive

    5 months ago

    Pune, India Lotus Hospital Full time

    Hiring Customer Support/ Call Center Executive for multispeciality hospital with 2+ years relevant experience at Pune. Qualification : Any Graduate/ Post Graduate. Job Description: Salary : Rs.20,000/- Rs.25,000/- (Subject to Qualification, Experience & Current CTC). Notice Period : Immediate/ max 10-15 Days Team HR, 7972938380 Schedule: - Evening...

  • Call Center Executive

    5 days ago

    Kondhwa, Pune, Maharashtra, India Lotus Hospital Full time

    Urgent hiring Call Centre Executive with 1+ years relevant experience at Pune. Job Description : Handling Inbound And Outbound calls Good Communication in English & Hindi. Freshers/ Experienced both can apply. Min qualification - 12th & Above. **Salary**: Rs.14,000 To 16,000/ Qualification: HSC And Above Notice Period : Immediate/ max 7-8...

  • Call Center Executive

    6 months ago

    Pune, Maharashtra, India Lotus Hospital Full time

    Hiring Call Center Executive for multispeciality hospital with 1+ years relevant experience at Pune. Qualification : Any Graduate/ Post Graduate. Job Description: Salary : Rs.20,000/- Rs.25,000/- (Subject to Qualification, Experience & Current CTC). Notice Period : Immediate/ max 30 Days Team HR, 7972938380 Schedule: - Evening shift - Morning shift -...

  • Call Center Executive

    6 months ago

    Pune, Maharashtra, India V3 Infosolutions Full time

    Qualification : 12th/ Graduate can apply. Job Description : Answer incoming calls and respond to customer’s calls. Management and resolve customer complaints. Identify and escalate issues to supervisors. Provide product and service information to customers. Research required information using available resources. Route calls to appropriate resources....

  • Call Center Executive

    6 months ago

    Pune, Maharashtra, India Lotus Hospital Full time

    Urgent hiring Call Center Executive for reputed healthcare company with 1+ years relevant experience at Pune. Qualification : Any Under Graduate/ Graduate. Job Description: Salary : Rs.12,000/- Rs.15,000/- (Subject to Qualification, Experience & Current CTC). Notice Period : Immediate/ max 30 Days Team HR, 7972938380 Schedule: - Day shift Ability to...

  • Call Center Executive

    2 months ago

    Pune, Maharashtra, India Oyster Technology Full time

    Graduate with Call Center experience of Inbound and Outbound calls handling. - Any Graduate - Should have good English communication & knowledge of Excel - Language - English/Marathi/Hindi - At least 6 month experience of calling - Helping nature - Two Positions - Manage inbound and outbound calls in a specified timely manner. - Identify patients need,...

  • Call Center Executive

    5 months ago

    Pune, India MANIKS Full time

    Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. - Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. - Engaging in active listening with callers, confirming or clarifying information and...

  • Call Center Executive

    5 months ago

    Pune, Maharashtra, India Official One Clickk solution Full time

    Profile - Call Center Executive Immediate Joining INTERVIEW ADDRES- Wadgaon Shari, Pune, Maharashtra India Under Graduates / Graduate Good communication skills in Hindi, Marathi, English, Tamil, Telagu, Kannada, Bangali, Gujrati, Marwadi, Malyalam SHIFT TIME - 9:30 am to 7:00 pm SALARY - 15,000K to 20,000K + Incentives (depends on interview & work...

  • Metaslade.com | Call Center Executive | pune

    3 days ago

    pune, India Metaslade.com Full time

    Job Title : US Call Center Executive - Night Shift Location : Kharadi, Pune Shift : Night Shift (US Time Zone) Experience : Minimum 6 months in BPO or Call Center About the Role : We are seeking energetic and customer-focused US Call Center Executives to join our team in Kharadi for a Night Shift role. If you have a passion for customer service and at...

  • Metaslade.com | Call Center Executive | pune

    4 days ago

    pune, India Metaslade.com Full time

    Job Title: US Call Center Executive - Night ShiftLocation: Kharadi, PuneShift: Night Shift (US Time Zone)Experience: Minimum 6 months in BPO or Call CenterAbout the Role:We are seeking energetic and customer-focused US Call Center Executives to join our team in Kharadi for a Night Shift role. If you have a passion for customer service and at least 6 months...

  • Call Center Executive

    5 months ago

    Pune, India BrandBucket Enterprises Pvt. Ltd. Full time

    Need floor manager for call Center full time job Monday to Saturday. Minimum 2 years of experience, age below 40, **Salary**: ₹35,000.00 - ₹45,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 2 years...