Senior Salesforce Business Analyst

3 weeks ago

bangalore, India Cloud Epitome Full time

Please apply only if you are an Immediate Joiner: Notice Period(0-15days) Role Summary As a Business Analyst on our Sales Cloud Team, you'll be the first point of contact for all Sales Cloud requests. You'll play a critical role in ensuring our request queue is well-managed and that our team is focused on solving the most impactful problems. Your main responsibilities will include reviewing and triaging all incoming requests, understanding the root cause of the issue or the business problem the requester is trying to solve, and working with our technical partners to design and prioritize effective solutions. This is a highly collaborative role that requires strong communication skills and a strategic mindset. Key Responsibilities Triage and Prioritize: Review, analyze, and prioritize all incoming Sales Cloud requests, ensuring that critical issues are addressed promptly. Business Analysis: Engage with our US-based Operations team to deeply understand their needs, pain points, and the business problems they are trying to solve. You'll translate these high-level requests into clear, actionable requirements for our technical team. Solution Design: Partner with technical Salesforce experts to brainstorm and outline potential solutions that align with business goals and technical best practices. Communication: Act as the primary liaison between business stakeholders and the technical team. You'll provide regular updates to stakeholders on the status of their requests and clearly communicate technical solutions in an easy-to-understand manner. Documentation: Maintain comprehensive documentation of all support requests, requirements, and solution designs. Required Skills and Qualifications Experience: 6+ experience in a business analysis or similar role, preferably in a technical or SaaS environment. 4+ years working specifically with the Sales Cloud platform. Platform Knowledge: Strong understanding of Salesforce, specifically the Sales Cloud platform. Communication: Exceptional verbal and written communication skills in English are a must. You will be communicating daily with our US-based Operations team. Problem-Solving: Excellent analytical and problem-solving skills with the ability to identify the root cause of issues and propose logical solutions. Collaboration: A natural collaborator who is comfortable working with both technical and non-technical teams. Organizational Skills: Highly organized with the ability to manage multiple priorities and deadlines in a fast-paced environment.

  • Salesforce Business Analyst

    7 days ago

    Bangalore, India Huron Full time

    Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you...

  • Salesforce CPQ Business Systems Analyst

    3 weeks ago

    bangalore, India Philodesign Technologies Inc Full time

    Job Description: Senior Salesforce CPQ Business Systems Analyst We are seeking a highly experienced Senior Salesforce CPQ Business Systems Analyst with strong Salesforce Administration expertise and 10–15 years of overall professional experience . The ideal candidate will collaborate closely with business stakeholders to understand requirements, define...

  • Salesforce Business Analyst

    3 weeks ago

    bangalore, India FEXLE Services Private Limited Full time

    Role: Salesforce Business Analyst Experience: 5-8 Years Job Location: Remote About us- FEXLE- A Xoriant Company is a rapidly growing Salesforce consulting and development company with a strong track record of helping its clients achieve their business goals through Salesforce. FEXLE is known for its commitment to quality and customer satisfaction and its...

  • Salesforce Business Analyst

    1 week ago

    bangalore, India Brillio Full time

    We are seeking a Salesforce Business Systems Analyst with strong expertise in Salesforce solutions and hands-on pre-sales experience. The ideal candidate will bridge business needs with technology solutions, drive client discussions, design scalable Salesforce solutions, and support pre-sales activities including proposal creation, demos, and solution...

  • Salesforce Business Analyst

    1 week ago

    bangalore, India Brillio Full time

    We are seeking a Salesforce Business Systems Analyst with strong expertise in Salesforce solutions and hands-on pre-sales experience. The ideal candidate will bridge business needs with technology solutions, drive client discussions, design scalable Salesforce solutions, and support pre-sales activities including proposal creation, demos, and solution...

  • Salesforce Business Analyst

    2 days ago

    bangalore, India CloudFulcrum Full time

    About CloudFulcrum: CloudFulcrum is an innovative Salesforce DevOps transformation company, dedicated to providing top-notch Salesforce solutions and services. We specialize in creating custom solutions and enhancing internal CRM applications to ensure the highest level of efficiency and client satisfaction. Position: Salesforce CPQ Business System Analyst...

  • Senior Business Analyst

    1 week ago

    bangalore, India Milestone Technologies, Inc. Full time

    We are seeking a highly experienced Senior Business Analyst with a strong background in IT Service Management (ITSM) and a solid understanding of Salesforce Service Cloud. This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives.Key...

  • Senior Business Analyst

    1 week ago

    Bangalore, India Milestone Technologies, Inc. Full time

    We are seeking a highly experienced Senior Business Analyst with a strong background in IT Service Management (ITSM) and a solid understanding of Salesforce Service Cloud. This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives....

  • Senior Business Analyst

    1 week ago

    Bangalore Urban, India Milestone Technologies, Inc. Full time

    We are seeking a highly experienced Senior Business Analyst with a strong background in IT Service Management (ITSM) and a solid understanding of Salesforce Service Cloud. This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives.Key...

  • Senior Business Analyst

    1 week ago

    Bangalore Urban, India Milestone Technologies, Inc. Full time

    We are seeking a highly experienced Senior Business Analyst with a strong background in IT Service Management (ITSM) and a solid understanding of Salesforce Service Cloud . This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives....