Senior Business Analyst
2 weeks ago
We are seeking a highly experienced Senior Business Analyst with a strong background in IT Service Management (ITSM) and a solid understanding of Salesforce Service Cloud. This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives.Key ResponsibilitiesCollaborate with Salesforce prospect customers to gather, analyze, and document business requirements for ITSM solutions.Act as a liaison between business stakeholders and technical teams to ensure successful implementation of Salesforce ITSM package.Conduct workshops, interviews, and requirement-gathering sessions with client teams.Translate business needs into functional specifications and user stories for development teams.Support solution design, configuration, and testing phases of Salesforce Service Cloud implementations.Identify process improvement opportunities and recommend best practices for ITSM workflows.Ensure compliance with organizational standards and Salesforce implementation guidelines.Provide post-implementation support and assist in change management activities.Required QualificationsMinimum 9 years of experience as a Business Analyst in ITSM or related domains.Proven experience in ITSM processes (Incident, Problem, Change, Service Request Management).Strong knowledge of Salesforce Service Cloud; experience with Salesforce ITSM package is highly desirable.Excellent communication and stakeholder management skills.Ability to work in a fast-paced environment and manage multiple priorities.Strong analytical and problem-solving skills.Preferred SkillsSalesforce certifications (Service Cloud Consultant, Administrator) are a plus.Experience with Agile methodologies and tools (Jira, Confluence).Familiarity with ITIL framework and best practices.Why Join Us?Opportunity to work on cutting-edge Salesforce ITSM implementations.Collaborative and innovative work environment.Professional growth and certification support.
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Senior Business Analyst
2 weeks ago
Bangalore Urban, India Milestone Technologies, Inc. Full timeWe are seeking a highly experienced Senior Business Analyst with a strong background in IT Service Management (ITSM) and a solid understanding of Salesforce Service Cloud . This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives....
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Senior Business System Analyst
4 weeks ago
Bangalore Urban, India Epsilon Full timeCompany Description Epsilon is the leader in outcome-based marketing. We enable marketing that’s built on proof, not promises. Through Epsilon PeopleCloud, the marketing platform for personalizing consumer journeys with performance transparency, Epsilon helps marketers anticipate, activate and prove measurable business outcomes. Powered by CORE ID®, the...
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Senior Business Analyst
3 days ago
Bangalore Urban, India ThoughtFocus Full timeSenior Business Analyst Location: Bengaluru, India Shift Timings: 1-10PM Summary The ideal candidate will play a role in the development of multiple parts of the business by analyzing past, current, and future business trends. This individual will establish strategies and solutions to achieve desired outcomes and implement these solutions. He / She will...
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Senior Business Analyst
2 weeks ago
Bangalore Urban, India Start.io Full timeStart.io is a leading mobile marketing and audience platform that empowers the app ecosystem through cutting-edge solutions in mobile marketing, audience building, and monetization. With direct integration into over 500,000 monthly active mobile apps, Start.io leverages global first-party data to unlock valuable insights, predict behaviors, and drive growth....
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Senior Business Analyst
2 weeks ago
Bangalore Urban, India Start.io Full timeStart.io is a leading mobile marketing and audience platform that empowers the app ecosystem through cutting-edge solutions in mobile marketing, audience building, and monetization. With direct integration into over 500,000 monthly active mobile apps, Start.io leverages global first-party data to unlock valuable insights, predict behaviors, and drive...
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Senior Business Analyst
3 days ago
Bangalore Urban, India ThoughtFocus Full timeSenior Business AnalystLocation: Bengaluru, IndiaShift Timings: 1-10PMSummaryThe ideal candidate will play a role in the development of multiple parts of the business by analyzing past, current, and future business trends. This individual will establish strategies and solutions to achieve desired outcomes and implement these solutions. He / She will often...
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Senior Business and Data Analyst
4 weeks ago
Bangalore Urban, India Luxoft Full timeProject Description:We are looking for a confident, creative and curious team player to join as a Business Analyst in Bangalore, as part of the team working with one of the largest retail Companies in UK. They will support multiple projects for our Client in Agile environment.Responsibilities:Role & Responsibilities :• Working as an extended team of...
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Senior Business and Data Analyst
4 weeks ago
Bangalore Urban, India Luxoft Full timeProject Description: We are looking for a confident, creative and curious team player to join as a Business Analyst in Bangalore, as part of the team working with one of the largest retail Companies in UK. They will support multiple projects for our Client in Agile environment. Responsibilities: Role & Responsibilities : • Working as an extended team of...
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Senior Business Analyst
2 weeks ago
Bangalore Urban, Karnataka, India, IN Milestone Technologies, Inc. Full timeWe are seeking a highly experienced Senior Business Analyst with a strong background in IT Service Management (ITSM) and a solid understanding of Salesforce Service Cloud. This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives.Key...
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Senior Business Analyst
1 day ago
bangalore, India HeapTrace Technology Full timeSenior Business Analyst – Job Description Job Title: Senior Business Analyst Experience : 4+ Years Location: Pune Position Overview: We are looking for a Senior Business Analyst with strong experience in project management, sprint planning, and multi-team coordination. The ideal candidate will have a solid understanding of both business and technical...
