Senior Business Analyst
2 weeks ago
We are seeking a highly experienced Senior Business Analyst with a strong background in IT Service Management (ITSM) and a solid understanding of Salesforce Service Cloud. This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives. Key Responsibilities - Collaborate with Salesforce prospect customers to gather, analyze, and document business requirements for ITSM solutions. - Act as a liaison between business stakeholders and technical teams to ensure successful implementation of Salesforce ITSM package. - Conduct workshops, interviews, and requirement-gathering sessions with client teams. - Translate business needs into functional specifications and user stories for development teams. - Support solution design, configuration, and testing phases of Salesforce Service Cloud implementations. - Identify process improvement opportunities and recommend best practices for ITSM workflows. - Ensure compliance with organizational standards and Salesforce implementation guidelines. - Provide post-implementation support and assist in change management activities. Required Qualifications - Minimum 9 years of experience as a Business Analyst in ITSM or related domains. - Proven experience in ITSM processes (Incident, Problem, Change, Service Request Management). - Strong knowledge of Salesforce Service Cloud; experience with Salesforce ITSM package is highly desirable. - Excellent communication and stakeholder management skills. - Ability to work in a fast-paced environment and manage multiple priorities. - Strong analytical and problem-solving skills. Preferred Skills - Salesforce certifications (Service Cloud Consultant, Administrator) are a plus. - Experience with Agile methodologies and tools (Jira, Confluence). - Familiarity with ITIL framework and best practices. Why Join Us? - Opportunity to work on cutting-edge Salesforce ITSM implementations. - Collaborative and innovative work environment. - Professional growth and certification support.
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Senior Business Analyst
23 hours ago
bangalore, India HeapTrace Technology Full timeSenior Business Analyst – Job Description Job Title: Senior Business Analyst Experience : 4+ Years Location: Pune Position Overview: We are looking for a Senior Business Analyst with strong experience in project management, sprint planning, and multi-team coordination. The ideal candidate will have a solid understanding of both business and technical...
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Senior Business Analyst
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bangalore, India Timus Consulting Services Full timeJob descriptionRole: Senior Business Analyst - Networking and BroadbandDomain: Networking, Fixed Connectivity, BroadbandType: ContractExperience: 10+ yearsLocation: Bangalore, HybridSummaryLooking for a strong offshore Senior Business Analyst with hands-on experience in Networking, CPE, and Fixed Connectivity (Broadband). The role involves supporting a...
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Senior Business Analyst
2 weeks ago
bangalore, India Milestone Technologies, Inc. Full timeWe are seeking a highly experienced Senior Business Analyst with a strong background in IT Service Management (ITSM) and a solid understanding of Salesforce Service Cloud. This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives.Key...
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Business Analyst
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bangalore, India OptiSol Business Solutions Full timeBusiness Analyst – Subject Matter Expert (L2) Experience : 3 years & above Location : Chennai (Hybrid) Engagement : Full-time / Open to Fractional Consulting Domain : US Healthcare / Life Sciences Role Overview: You will act as a Business Analyst - SME for our Healthcare / Life Sciences vertical, collaborating with product, engineering, delivery and client...
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Senior Business Analyst
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bangalore, India Yethi Consulting Full timeJob Title: Senior Business Analyst Skills: Finacle, Islamic Banking, Assets & Liabilities Experience: 10+ Years Work Location: Thane, Mumbai (Must be ready to travel to Ethiopia when required) Notice Period: Immediate joiner or maximum 30 days About Yethi Consulting Yethi Consulting is a leading provider of quality assurance and digital transformation...
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Senior Business Analyst
2 weeks ago
Bangalore Urban, India Milestone Technologies, Inc. Full timeWe are seeking a highly experienced Senior Business Analyst with a strong background in IT Service Management (ITSM) and a solid understanding of Salesforce Service Cloud. This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives.Key...
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Business Analyst
5 days ago
bangalore, India Digichorus Technologies Pvt Ltd Full timeWe are seeking a highly analytical and detail-oriented Senior Business Analyst with solid experience in Banking domain. You will play a key role in connecting business goals with technology solutions analyzing complex business processes, gathering requirements, and ensuring seamless delivery of Banking solutions. Job Role : Senior Business Analyst Location :...
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Senior Business Insights Analyst
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bangalore, India beBeeDataDriven Full timeAs a senior data analyst, you will be responsible for analyzing complex datasets to extract meaningful insights. This role is focused on remote work and offers a competitive salary in line with the US market, strong benefits, and the opportunity to work with cutting-edge technologies.This position requires a strong analytical mind and the ability to present...
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Senior Business Analyst
2 weeks ago
Bangalore Urban, India Milestone Technologies, Inc. Full timeWe are seeking a highly experienced Senior Business Analyst with a strong background in IT Service Management (ITSM) and a solid understanding of Salesforce Service Cloud . This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives....
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Senior Business Analyst
2 weeks ago
bangalore district, India Milestone Technologies, Inc. Full timeWe are seeking a highly experienced Senior Business Analyst with a strong background in IT Service Management (ITSM) and a solid understanding of Salesforce Service Cloud . This role involves working closely with Salesforce prospect customers to implement the new Salesforce ITSM package, ensuring seamless integration and alignment with business objectives....
