Telemarketer
1 month ago
Job Title : Telecaller
Experience : 0-1 Years
Location : Bangalore-Marathahalli
Notice period : Immediate
Language Proficiency : English, Hindi,
Job Description :
We are seeking motivated individuals as Telecallers . As a Telecaller, you will be responsible for communicating with customers over the phone to promote our products/services, answer queries, and facilitate sales. This is an excellent opportunity for individuals who possess strong communication skills and have a passion for delivering exceptional customer service.
Responsibilities:
- Make outbound calls to prospective customers and explain our products/services.
- Handle inbound calls from existing and potential customers, addressing their inquiries and resolving issues.
- Maintain accurate records of customer interactions and transactions.
- Follow communication scripts and guidelines to ensure consistency and professionalism.
- Achieve sales targets and objectives set by the management.
- Build and maintain positive relationships with customers.
- Provide feedback and suggestions to improve customer satisfaction and sales performance.
- Stay updated on product knowledge and industry trends.
- Collaborate with team members and other departments to optimize customer experience.
Requirements:
- Excellent language proficiency in English and Hindi .
- Proficiency in any of the following regional languages: Tamil, Malayalam, Marathi, Gujarati, Bengali, Kannada, or Telugu.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet targets.
- Basic computer skills and familiarity with CRM systems is a plus.
- Freshers are encouraged to apply; prior experience in telecalling or customer service is preferred but not mandatory.
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