
Customer Support BPO Voice
2 days ago
Customer Service Representative - Voice Process
Exp: Freshers - Graduation is mandatory or UG with min 6m exp in international voice process
Location: Mumbai
Shifts: US Shifts - Night shifts
- Should be flexible to work in Night shifts (US Shift) and should be flexible to work for 6 days a week
- Return to office (work from office mandatory) therefore Mumbai based candidates ONLY.
- Exposure to US contact center preferable
- Rotational work week can be Mon-Fri or Tue-Sat or Wed-Sun
Knowledge & Skill Requirement
- Ability to demonstrate an efficient use of customer service technologies to complete a customer transaction using Ticket Tracking System (Service Now preferred), ERP systems, Microsoft Office Suite, and Internet Explorer
• Good technical aptitude with an ability to learn quickly
• Excellent verbal and written communication skill Experience Profile - Prior international BPO work experience preferred
• Freshers acceptable
For more details Call Sathish
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