Problem Management Specialist

Problem Management: Carry out regular trend analysis incident data sets to identify errors. Manage the full life cycle of problem records. Deliver double digit reductions to incident volumes for supported accounts. Use ITOA tools to understand actual user experience. Maintain known error records and knowledge base. Assist with shift left opportunity...

Job Responsibilities: Acts as the day-to-day interface into the Problems process and is responsible for ensuring the execution of the process. Specific responsibilities include: ▪An Problem Lead – should be able to lead technically, all RCAs across platforms ▪Should be able to deep dive in technical RCA of repeat incidents and identify & track...

Department IT Employment Type Full Time Location Sunderland - Customer Support Centre Workplace type Hybrid Compensation £, / year Reporting To Head of Business Reporting What does the role involve? Who are we looking for? What’s in it for you? About ScS – Sofa Carpet Specialist We are one of the UK’s...

Overview The Problem Analyst works closely with the Problem Manager and is responsible for the co-ordination of activity to diagnose problems, validate workarounds, identify root causes and determine fixes. They contribute to the maintenance of the problem and known error databases in order to track problems and associate identified workarounds Key...

The CIB Problem management team performs proactive problem management, to prevent incidents around top themes. The Problem manager is responsible for planning, and implementing large thematic programs that solve the biggest, most complex technical problems causing CIB production incidents. Delivering programs at this scale requires strong collaboration...

Department IT Employment Type Full Time Location Sunderland - Customer Support Centre Workplace type Hybrid Compensation £, / year Reporting To Head of Business Reporting What does the role involve? Who are we looking for? What’s in it for you? About ScS – Sofa Carpet Specialist We are one of the UK’s leading sofa and...

Job Description Join Our Dynamic Team at BMI: IT Junior SpecialistThis is an entry-level, full-time remote position , with great advancement opportunities.Bickert Management Inc. (BMI) is looking for candidates to support its expanding IT team.  No prior experience with IT or software is required , nor is a technology background.Instead, Bickert Management...

Company Description NRI Study is a platform founded by Nupur Dave that provides guidance to NRIs (Non-Resident Indians) and Indians who are seeking advice on lifestyle, location choices, career decisions, and big life changes. Nupur Dave specializes in helping individuals gain clarity and make informed decisions. Role Description This is a part-time hybrid...

Skill set required: ➢ Total Experience – Minimum 4 -5 of relevant years. ➢ Understanding of Data network (Cisco), however voice IT products is a plus. ➢ CCNA Preferred ➢ ITIL V3/V4 Foundation is Mandatory. ➢ Good understanding of Data analytics, include tools like Power BI. Should have problem management working experience

Experience: 2 to 4 Years Salary: Open for the right candidate + amazing sales incentives Work Location: Oneiros The Sports Club (No1 Club in Surat) Adajan, Surat Company Description ONEIROS The Sports Club is a multi-purpose fitness center and health club located in Katargam, Surat. Our mission is to promote holistic self-development through fitness...

Job Description AMI is looking for an ambitious and talented Growth Marketing Specialist to be based preferably in Nigeria, with options for Ghana and Kenya, on a permanent basis. The main function of the Growth Marketing Specialist is to drive sales and recruitment for AMI’s business development programmes, implementing and contributing to strategy for...

Job Title: Waste Management SpecialistOrganization: Samvedna Development SocietyLocation: Agra, Uttar PradeshAbout Us: Samvedna Development Society is a non-profit organization dedicated to promoting sustainable development and enhancing the quality of life for communities in Agra. We focus on various social and environmental initiatives, with a primary...

Job Title: Waste Management Specialist Organization: Samvedna Development Society Location: Agra, Uttar Pradesh About Us: Samvedna Development Society is a non-profit organization dedicated to promoting sustainable development and enhancing the quality of life for communities in Agra. We focus on various social and environmental initiatives, with a...

Company Description Institute of Management & Information Science (IMIS) is a leading B-School located in Bhubaneswar, India. Established in 1995, IMIS is approved by the All India Council for Technical Education (AICTE) and focuses on postgraduate level management programs and corporate services such as training, sponsored research, and consulting. With a...

Job Description Join Our Dynamic Team at BMI: Junior HR Specialist This is an entry-level, full-time remote position, with great advancement opportunities. Are you ready to embark on an exciting journey where your passion for people meets cutting-edge technology? Look no further! BMI, a leading provider of business software solutions and process automations,...

" Company Description SHARANYA Role Description This is a full-time on-site role for a Sales and Marketing Specialist at Sharanya located in Kolkata. The Sales and Marketing Specialist will be responsible for managing sales and marketing activities, including developing and implementing strategies to attract and retain customers, conducting market...

Specialist - Program Management Office Job Req Id: 1276056 Application support Engineers with .Net (Microsoft Tech stack) and Wealth COTS product experience•Experience in Production Support and Maintenance Projects - 8 years of experience in incident, problem and change management, good understanding of Service Now •Understanding of Major incident...

Company Description International Institute of Hotel Management (IIHM) is a leading institution in Hospitality Management Education, Training, and Consultancy. As part of the IndiSmart Group, IIHM operates IndiSmart Hotels and offers a wide range of services. Founded in 1994, IIHM is the largest Hotel School Chain in India, with campuses in Kolkata, Delhi,...

Company DescriptionGoPortals is a leading provider of ecommerce marketplace solutions. As Brand Define, we go above and beyond to help brands expand their reach and achieve success. Located in Surat, our company is dedicated to simplifying the ecommerce process for businesses.Role DescriptionThis is a full-time on-site role for an Ecommerce Specialist at...

Job Description Consultz is supporting a well renowned Investment Management client in the region to hire a Knowledge Management / Archiving Specialist.This is a full-time on-site role with our client located in Abu Dhabi. As a Knowledge Management / Archiving Specialist you will be responsible for managing and organizing company records, implementing...