Problem Manager

Overview The Problem Analyst works closely with the Problem Manager and is responsible for the co-ordination of activity to diagnose problems, validate workarounds, identify root causes and determine fixes. They contribute to the maintenance of the problem and known error databases in order to track problems and associate identified workarounds Key...

Problem Management: Carry out regular trend analysis incident data sets to identify errors. Manage the full life cycle of problem records. Deliver double digit reductions to incident volumes for supported accounts. Use ITOA tools to understand actual user experience. Maintain known error records and knowledge base. Assist with shift left opportunity...

The CIB Problem management team performs proactive problem management, to prevent incidents around top themes. The Problem manager is responsible for planning, and implementing large thematic programs that solve the biggest, most complex technical problems causing CIB production incidents. Delivering programs at this scale requires strong collaboration...

Skill set required: ➢ Total Experience – Minimum 4 -5 of relevant years. ➢ Understanding of Data network (Cisco), however voice IT products is a plus. ➢ CCNA Preferred ➢ ITIL V3/V4 Foundation is Mandatory. ➢ Good understanding of Data analytics, include tools like Power BI. Should have problem management working experience

JOB SUMMARY Supports the property’s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff. CANDIDATE PROFILE  Education and Experience • 2 year degree from an accredited university in Computer Science or a...

Job Description KEY ROLES AND RESPONSIBILITIES • Establish / optimize infrastructure design and enhance existing processes to meet business goals• Plan and coordinate the functions of Infrastructure, Network and EUC• Identify customer and operational needs of multiple on-premises and cloud-based solutions, serving as a subject-matter expert and trusted...

Key Responsibilities: Responsible to oversee and coordinate, IT-related activities, as well as provide support for daily operational activities of the IT department IT Infrastructure Management: Oversee the design, implementation, and management of the company's IT infrastructure, including servers, AWS, storage, virtualization, and telecommunications...

Product Manager ( 4-6 Years experience required) Ninjacart is India's leading agri-platform, which leverages technology and data to organize the agri commerce ecosystem. Over the last 8 years, our made-for-India technology and India-centric solutions have disrupted the way fruits and vegetables move from farms to consumers’ plates. We empower farmers and...

Job Description Responsibilities Supervising the manufacturing processes, ensuring quality work is done in a safe, efficient manner.Liaising with Management to develop plans that improve production, costs, and labor required.Diagnosing problems in the production line and providing recommendations and training.Keeping abreast of advancements in engineering...

About the Department: Service recovery is a customer grievance handling unit. The touch points are IRDA complaints, PMO office, Bima Bharosa (IGMS), Branches, call centre/email/chat, customer walk ins and Sr. Management escalations. The team is responsible for doing root cause analysis of the grievances and process recovery for the key cases....

Responsibilities END --> Our Principles These are some of the principles that we strongly believe in, preach and actually follow as well. Commitments We clearly commit what we can do, by when can we do it and how we would do it, And then we do it. Confidentiality We are extremely paranoid about protecting the...

About Us: Airbase is the top-ranked modern spend management platform for businesses with 100-5,000 employees. It’s the best way to control spending, close the books faster, and manage financial risk. Airbase software offers modules for Guided Procurement, Accounts Payable Automation, Expense Management, and a flexible corporate card program on a...

Company Description moCal is a profitable company that is passionate about revolutionizing the way the world schedules. We offer ample opportunities for career growth and value providing an elegant and delightful experience for our customers. Our diverse workforce is dedicated to leading the way in scheduling automation. moCal's powerful yet simple automated...

Company Description moCal is a profitable company that is passionate about revolutionizing the way the world schedules. We offer ample opportunities for career growth and value providing an elegant and delightful experience for our customers. Our diverse workforce is dedicated to leading the way in scheduling automation. moCal's powerful yet simple automated...

Company Description Hensel Electric India Private Limited (HEI) is a wholly owned subsidiary of Gustav Hensel GmbH & Co. KG, a 90-year-old German manufacturer of high-quality electrical installation and distribution systems for "harsh environments." HEI provides innovative solutions in electrical distribution where there are problems with dust, moisture,...

About Us: UnitedLex (Erstwhile iRunway) is a data and professional services company delivering outcomes for high-performing law firms and corporate legal departments in the areas of digital litigation, intellectual property, contracts, compliance, and legal operations. Founded in 2006 with a mission to push the boundaries of legal innovation, we...

Job Description We are seeking a talented and experienced Business Manager to join our team. The Business Manager will be responsible for overseeing and managing various aspects of our business operations, including sales, marketing, product development, and financial performance. The ideal candidate will have a strong background in the makeup/beauty...

Job Description: Location: Rajasthan Job Title: IT Manager / Dy. Manager Job Summary: Qualified IT professional to join our Corporate IT department at the Bhawanimandi location. The ideal candidate will possess a strong understanding of SAP S/4 HANA and experience with VB .dot net. Responsibilities: Supporting day-to-day IT operations,...

About Us Unitedlex (Erstwhile iRunway)is a data and professional services company delivering outcomes that create value and competitive advantage for legal and the business. Our business is anchored by a passion for innovation brought to life by a global community of diverse individuals determined to deliver on the promise of data mastery, legal acumen, and...

Job Description Profile - Program Manager About us: Fireblaze AI School is a part of Fireblaze Technologies which was started in April 2018 with a Vision to Up-Skill and Train in emerging technologies. Our innovative approach to education, combined with industry experts as instructors, ensures that our students are well-equipped to meet the demands of the...