Assistant Manager-Sales Support Specialist

2 weeks ago

gurugram, India Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Assistant Manager-Sales Support Specialist (Automotive Parts) which includes and is not limited to Order entry and management, Pricing, Report preparations, and co-ordination with various other departments.

Scope of work--- (1) Pricing-New price entry, price change requests, audits, etc.(2) Order Management – Shipping order entry, Order receipt and internal communication, Order for rebilling, Manual sales order creation, etc.(3) Report preparations – Hold reports, Price discrepancy reports, Aging reports, etc. (4) Data analysis and coordination.

Responsibilities

·Order creations and maintenance.

·Pricing entry, PCN (price change notice), Pricing audits.

·Supporting cross functional teams like Sales Managers, Logistics, etc.

·Report preparations and data analysis.

·Supporting cross functional teams like Production Plant.

Qualifications
Minimum qualifications

·Bachelor of Engineering (BE/B-Tech).

·Any Graduate Degree or equivalent or Master’s Degree.

·Good at excel and familiarity with MS office apps.

Preferred qualifications

·Preferably experience in any administrative role in manufacturing industry.

·Preferred knowledge of any ERP tool (knowledge in Order entry and pricing module will be an added advantage).

·Should be a fast learner and good at root cause analysis.

·Good academic record history.

·Previous experience in a customer service role chat/email with neutral English accent.

·Must be able to lead a team and work on flexible schedules.

·Strong attention to detail.

· Industrial experience will be an added advantage (preferably any manufacturing industry).

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