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Head of Retail Sales
7 days ago
National Sales Head
to join our team and lead our company owned retail operations across the country. The ideal candidate will possess extensive experience in retail management, a proven track record of driving profitability, and exceptional leadership skills. This role requires a strategic thinker who can oversee financial performance, optimize sales, and enhance customer experience.
Key Responsibilities:
Profit and Loss Management:
- Oversee and manage the P&L statements of all retail stores.- Develop and implement strategies to maximize revenue and minimize costs.- Analyze financial reports and provide insights to improve financial performance.
Sales and Target Setting:
- Establish sales targets for each store in alignment with company goals.- Monitor store performance against targets and implement corrective actions as needed.- Drive sales initiatives and promotional activities to boost store performance.
Inventory Management:
- Ensure optimal inventory levels across all stores to meet customer demand while minimizing excess stock.- Implement effective inventory control procedures.- Coordinate with supply chain teams to ensure timely replenishment of stock.
Visual Merchandising:
- Develop and implement visual merchandising standards to enhance the customer shopping experience.- Ensure consistency in brand presentation across all retail outlets.- Collaborate with the marketing team to execute in-store promotions and displays.
Hiring and Training:
- Oversee the recruitment process for retail staff, ensuring the selection of qualified candidates.- Develop and implement training programs to enhance the skills and performance of store employees.- Foster a positive work environment and promote a culture of continuous learning and development.
Operational Efficiency:
- Ensure smooth and efficient operations of all retail stores.- Implement standard operating procedures (SOPs) and ensure compliance.- Conduct regular store visits to assess operational effectiveness and identify areas for improvement.
Customer Experience:
- Ensure high standards of customer service across all retail stores.- Address and resolve customer complaints and issues promptly.- Implement customer feedback mechanisms to continuously improve service quality.
Reporting and Analysis:
- Prepare and present regular reports on store performance, sales trends, and operational issues.- Utilize data analytics to drive decision-making and strategic planning.- Provide insights and recommendations to senior management.
Qualifications:
- Masters’ degree in Business Administration, Retail Management, or a related field.- Minimum of 10 years of experience in retail operations management, preferably in a national or multi-regional role.- Strong financial acumen with experience in P&L management.- Proven track record in achieving sales targets and driving operational efficiency.- Excellent leadership and team management skills.- Strong analytical and problem-solving abilities.- Exceptional communication and interpersonal skills.- Willingness to travel extensively across India.
Join us at JUSTDOGS and unleash your passion for retail management and pets Lead our retail operations to new heights of success and be part of our dynamic team. Apply now to make a significant impact on our business and create the ultimate experience for pet parents and their beloved pets. Let's wag our tails together
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