Account Director

1 month ago

Bengaluru, India LTIMindtree Full time
- Serve as the primary point of contact and build strong relationships with key stakeholders for a portfolio of customers in the HealthTech and Manufacturing domains.- Understand the business objectives and IT needs of each client and develop strategies to align LTIMindtree's services with their goals.- Drive revenue growth by identifying opportunities for upselling and cross-selling LTIMindtree's services within the assigned accounts.- Collaborate with internal teams, including sales, delivery, and technical teams, to ensure the successful delivery of solutions and services to clients.- Act as a trusted advisor to clients, providing strategic guidance on technology trends, industry best practices, and innovative solutions.- Proactively identify risks and issues within the accounts and work to mitigate them in a timely manner.- Prepare and deliver regular account performance reports and presentations to clients and senior management.- Stay up-to-date on industry trends, competitive landscape, and emerging technologies to continuously add value to client engagements.- Travel to client locations as needed to foster relationships, understand their operations, and identify opportunities for collaboration.

Qualifications:

- Bachelor's degree in Business Administration, Information Technology, or related field; MBA preferred.- Overall 15+ years of experience in the IT Services Industry- Minimum of 5 years of experience in account management or client relationship management within the IT services industry.- Proven track record of successfully managing large accounts, preferably in the healthtech and manufacturing sectors.- Strong understanding of IT services, including software development (including COTs products like SAP and Salesforce), cloud solutions, digital transformation, and managed services.- Excellent communication skills, including the ability to articulate complex technical concepts to non-technical stakeholders.- Strategic thinker with the ability to identify and pursue business opportunities that drive revenue growth.- Highly organized with strong project management skills and the ability to manage multiple priorities simultaneously.- Team player with a collaborative mindset and the ability to work effectively with cross-functional teams.- Proficiency in Microsoft Office suite and CRM software.

Willingness to travel to client locations as needed

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