RepIndia - Associate Account Director

3 weeks ago

Bengaluru, India Online Reputation Management Pvt. Ltd. Full time

Associate Account Director


Company Description:

- RepIndia is a digital agency that brings together creative and digital solutions, including brand identity, design, social media, ORM, and SEO.

- They have a team of tech geeks, design freaks, social strategists, and client planners who innovate and work together to help clients stand out from the crowd.

- Their divisions include brand identity development, print and online design, website development, mobile applications, social media strategy, and search engine optimization.

Role Description:

- This is a full-time on-site role for an Associate Account Director located in Bengaluru.

- The Associate Account Director will be responsible for account management, team management, sales, team leadership, and project management.

- They will work closely with clients to understand their needs, manage client relationships, oversee project delivery, and provide strategic Act as a primary day-to-day client contact across several large-scale social-first (but not social-only) projects.

- Lead teams through strategic development, creative ideation, production, and flawless execution.

- Anticipate project and/or client needs to always be one step ahead daily of what needs to be accomplished.

- Lead and oversee all account operations as it relates to the business of the agency.

- Identify client issues and work with our agency partners to provide solutions.

- Provide honest and valuable counsel to agency team.

- Create applicable development plans for direct reports.

- Inspire agency and client confidence and seek opportunities to advance the client relationship.

- Fuel agency culture and progress.

Requirements:.

- Excellent written and spoken English skills.

- Proven work experience of at least 5+ years in a client servicing role for social media marketing for large brands.

- Process-driven approach and time management skills.

- Graduate/Post Graduate degree in Marketing.

Responsibilities:


- Serve as the primary point of contact for assigned client accounts, building and maintaining strong relationships


- Understand client objectives and develop strategic digital marketing plans to meet their goals


- Lead client meetings, presentations, and communications, providing strategic insights and recommendations


- Collaborate with internal teams to deliver high-quality digital solutions on time and within budget


- Monitor project timelines, budgets, and deliverables, ensuring that client expectations are met or exceeded


- Identify opportunities for account growth and upselling additional services to existing clients


- Stay up-to-date with industry trends, best practices, and emerging technologies to provide thought leadership and innovative solutions


Requirements:


- Bachelor's/Masters degree in Marketing, Business Administration, or related field


- Minimum of 6 years of experience in account management, preferably within a digital agency environment


- Proven track record of managing client accounts and delivering successful digital marketing campaigns


- Strong understanding of digital marketing channels, including SEO, SEM, social media, content marketing, and email marketing


- Excellent communication and presentation skills, with the ability to articulate complex ideas and strategies to clients


- Strong leadership skills with the ability to motivate and inspire cross-functional teams


- Highly organized with strong project management skills and attention to detail


- Ability to work effectively in a fast-paced, deadline-driven environment

(ref:iimjobs.com)

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