AIX Admin

4 weeks ago

Delhi, India Tata Consultancy Services Full time
Job Role - AIX Admin
Experience Range: 7 to 8 years
Job Locations:
Primary: Delhi NCR
Secondary: Bangalore, Hyderabad, Pune, Bhubaneswar, Noida, Gurgaon, Noida
Job Description
Must Have
. Install and configure AIX/Linux operating systems and servers.
. Support AIX/Linux OS to run various software applications.
. Maintain and upgrade the AIX/Linux OS.
. Perform root cause analysis , Identify and resolve system issues in a timely manner.
. Troubleshooting technical issues
. Develop procedures for AIX/Linux security and management.
. Update standard policies according to environment changes and audit result
. Support AIX/Linux OS to run various software applications
. Plan and coordinate the installation, testing, and maintenance of AIX systems software and related hardware.
. Plan and execute AIX/Linux projects within approved timelines.
. Analyze software and hardware environments to determine any system defects.
. Maintain documentation of AIX/Linux hardware and software components and user and operator procedures.
. Detect and troubleshoot system operational and functional issues.
. Perform performance maintenance routines to ensure continuous system availability
Roles/Responsibilities
To adhere to quality standards, regulatory requirements and company policies.
To provide support for on call escalations and doing incident and problem management.
To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team.
To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

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