AIX Admin

1 week ago

New Delhi, India Tata Consultancy Services Full time

Job Role - AIX Admin

Experience Range: 7 to 8 years

Job Locations:

Primary: Delhi NCR

Secondary: Bangalore, Hyderabad, Pune, Bhubaneswar, Noida, Gurgaon, Noida

Job Description

Must Have

. Install and configure AIX/Linux operating systems and servers.

. Support AIX/Linux OS to run various software applications.

. Maintain and upgrade the AIX/Linux OS.

. Perform root cause analysis , Identify and resolve system issues in a timely manner.

. Troubleshooting technical issues

. Develop procedures for AIX/Linux security and management.

. Update standard policies according to environment changes and audit result

. Support AIX/Linux OS to run various software applications

. Plan and coordinate the installation, testing, and maintenance of AIX systems software and related hardware.

. Plan and execute AIX/Linux projects within approved timelines.

. Analyze software and hardware environments to determine any system defects.

. Maintain documentation of AIX/Linux hardware and software components and user and operator procedures.

. Detect and troubleshoot system operational and functional issues.

. Perform performance maintenance routines to ensure continuous system availability

Roles/Responsibilities

  • To adhere to quality standards, regulatory requirements and company policies.
  • To provide support for on call escalations and doing incident and problem management.
  • To independently resolve tickets and ensure that the agreed SLA of ticket volume and time are met for the team.
  • To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

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