High Salary: Delivery Head Banking, QA Automation
3 weeks ago
- 15-20 years of rich experience in Service Delivery for testing projects, including presentations, effort estimation modules, commercial terms and conditions, technical solutions, and engagement models.- Client Handling: Interaction with customers for new projects, leads, proposals, SOW (Scope of Work), cross-selling, project reviews, and escalation handling (defining governance models).- Multi-geography experience: India, ME, FE.- Managing multiple projects in the Digital and Enterprise Applications space within the BFS segment.- Delivery of projects: 25 projects in parallel, including automation, functional testing, and small to large-sized projects.- Revenue: Overall portfolio of ₹40-60 Cr+ (with the largest project at ₹15 Cr).- Team size handled: 400 total (full banking), with the largest team size of 120+.- Driving an automation-first strategy and converting KAM accounts into automation-led outcomes.- Converting BAU engagements into outcome-led, multi-year, outcome-based, and BVR-led deals.- Creating integrated program-level executive reporting and presenting to key stakeholders, including CxO.- Ability to work in ambiguous environments and deliver results (e.g., projects that come with variety but may lack domain specificity in BFS, data migration testing, middleware testing).- Experience working in Agile methodology and Agile project life cycles.- Identifying risks and guiding the team (even in projects where expertise is limited).- Conducting test assessments for traditional and Agile methodologies for clients.
Team Handling:
- Handling customer teams: Business, Operations, IT, Re-engineering (BTG - Business Tech Group).- Handling QK internal teams: Service Delivery Team, Project Managers, Test Leads, Seasoned Bankers, Business Development Team, Product, Tech, RMG, HR, Senior Management, Infra.- Creating and implementing testing standards across teams.
Knowledge Management:
- People, Processes, Tools.
BFS (Banking, NBFC, Depositories, Mutual Funds, Securities):
- Banking: Retail, Rural, Corporate, SME.- Types of banks: Universal Banks, Payment Banks, Small Finance Banks.
Service Lines:
- Functional testing, Automation (Traditional and Robotic Test Automation), API Automation, DevOps-CT.- P&L responsibility.- Handling Proof of Concepts (POC) and POV (Value), including creating business cases.- Team coaching and mentoring.- Leading Banking Domain & Process CoEs.
Business Strategy & Priorities:
- Work with the Sales team to plan for forthcoming revenue forecasts.- Manpower planning.- Represent and articulate how the regional and global service delivery teams can deliver core business processes, with a focus on delivering continuous improvements to support future business strategies and priorities.
Delivery Management:
- Deliver scope of services accurately and on time through the service delivery team.- Build and maintain a high-performing team.- Encourage and develop innovation and continuous improvement practices within the team.- Reporting to Client and QK leadership at a broad level—presales and service delivery (no BD, HR).
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