Current jobs related to Application Support Analyst - Gurugram - apexanalytix
-
Application Support Analyst
1 month ago
Gurugram, India Www.Huquo.com Full timeRole : Application Support AnalystPosition Overview : As an Application Support Analyst, you will be responsible for diagnosing and resolving issues related to .NET applications, assisting customers with technical problems, and ensuring the smooth operation of our software solutions. You will work closely with Azure Infrastructure teams to troubleshoot...
-
Application Support Analyst
3 days ago
gurugram, India apexanalytix Full timeQuick Take -The key function of the Application Support Analyst 1 is to provide technical leadership and support for APEX’s apexportal Solutions software applications. The right candidate will have the ability to interact with clients on a needed basis and help identify, troubleshoot and address support tickets. This person will possess a strong, broad IT...
-
Application Support Analyst
3 weeks ago
Gurugram, India apexanalytix Full timeQuick Take - The key function of the Application Support Analyst 1 is to provide technical leadership and support for APEX’s apexportal Solutions software applications. The right candidate will have the ability to interact with clients on a needed basis and help identify, troubleshoot and address support tickets. This person will possess a strong, broad...
-
IT Applications Analyst
3 months ago
Gurugram, India TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
-
Application Support
2 months ago
Gurugram, India Virtusa Full timeApplication Support - CREQ193025 Description Application Support Maintaining and improving performance and availability of all clients web applications and platform. Leading high impact incident investigation and recovery in collaboration with various technology teams. Providing technical assistance in guiding the team for incident resolution. Leading...
-
Support Analyst
1 week ago
Gurugram, India The Knot Worldwide Full timeWorking Hours : US Shift Voice Process Location : Gurgaon ABOUT THE ROLE Support Analyst are responsible for providing exceptional service and an effortless experience to the TKWW vendor base. As the front-line and most frequent contact for both paid and unpaid vendors, the Support Analyst are crucial to building and maintaining strong brand affinity...
-
Support Analyst
2 weeks ago
Gurugram, India The Knot Worldwide Full timeWorking Hours : US Shift Voice ProcessLocation : GurgaonABOUT THE ROLESupport Analyst are responsible for providing exceptional service and an effortless experience to the TKWW vendor base. As the front-line and most frequent contact for both paid and unpaid vendors, the Support Analyst are crucial to building and maintaining strong brand affinity and vendor...
-
Application Support Engineer
3 weeks ago
Gurugram, India MNR Solutions Full timeResponsibilities : - Application Monitoring: Monitor and ensure the smooth operation of applications, including identifying and addressing performance issues or system failures.- Incident Management: Respond to and resolve application issues and incidents reported by users, ensuring minimal disruption to business operations.- Troubleshooting: Diagnose and...
-
Gurugram, India CC&L India Private Limited Full timePosition: Senior Systems Support Analyst, Portfolio Administration Systems Location: Gurugram, India Job Id: 1485 # of Openings: 0 Senior Systems Support Analyst, Portfolio Administration Systems Connor, Clark & Lunn Financial Group Gurugram, India We are looking for a Senior Systems Support Analyst to join our team in Gurugram, India. In this...
-
Technical Support Analyst
1 week ago
Gurugram, India Targray Full timeCompany Overview Targray is a diversified multinational commodity and specialty materials company that markets a broad range of products and solutions for high-growth energy sectors. Established in 1987 in Montreal, Canada, our organization is a leading international provider of materials for solar and energy storage companies, and one of the largest...
-
Technical Support Analyst
1 week ago
gurugram, India Targray Full timeCompany OverviewTargray is a diversified multinational commodity and specialty materials company that markets a broad range of products and solutions for high-growth energy sectors. Established in 1987 in Montreal, Canada, our organization is a leading international provider of materials for solar and energy storage companies, and one of the largest physical...
-
Application Developer
3 weeks ago
Gurugram, India Leinex Consulting Full timeSkills : Java, MendixSalary : 20 to 36 LakhsExp : 3 - 12 YearsLocation : RemoteWe are seeking a skilled Mendix Developer to join our team. As a Mendix Developer, you will be responsible for designing, developing, and maintaining Mendix applications that meet business requirements. Your role will involve integrating Mendix applications with enterprise...
-
Application Developer
1 week ago
Gurugram, India Leinex Consulting Full timeSkills : MendixSalary : 20 to 36 LakhsExp : 3 - 12 YearsLocation : RemoteWe are seeking a skilled Mendix Developer to join our team. As a Mendix Developer, you will be responsible for designing, developing, and maintaining Mendix applications that meet business requirements. Your role will involve integrating Mendix applications with enterprise systems...
-
Application Developer
1 week ago
Gurugram, India Leinex Consulting Full timeSkills : Java, Mendix Salary : 20 to 36 Lakhs Exp : 3 - 12 Years Location : Remote We are seeking a skilled Mendix Developer to join our team. As a Mendix Developer, you will be responsible for designing, developing, and maintaining Mendix applications that meet business requirements. Your role will involve integrating Mendix applications with...
-
Application Developer
1 week ago
Gurugram, India Leinex Consulting Full timeSkills : MendixSalary : 20 to 36 LakhsExp : 3 - 12 YearsLocation : RemoteWe are seeking a skilled Mendix Developer to join our team. As a Mendix Developer, you will be responsible for designing, developing, and maintaining Mendix applications that meet business requirements. Your role will involve integrating Mendix applications with enterprise systems...
-
Application Developer
7 days ago
Gurugram, India Leinex Consulting Full timeSkills : Mendix Salary : 20 to 36 Lakhs Exp : 3 - 12 Years Location : Remote We are seeking a skilled Mendix Developer to join our team. As a Mendix Developer, you will be responsible for designing, developing, and maintaining Mendix applications that meet business requirements. Your role will involve integrating Mendix applications with enterprise...
-
Bentley Application Support Specialist
2 months ago
Gurugram, India Hatch Full timeAs the successful candidate, you will: Provide technical support for all enterprise systems and software components in a complex mission critical environment Manage, support, and resolve complex software, vendor, and proprietary technical issues Monitor applications, application servers, document and analyze problems, and publish...
-
Application Support Engineer
3 weeks ago
Gurugram, India Infojini Inc Full timeHiring for L3 Application Support Engineer on Dynatrace for Gurgaon(ON SITE)Gurgaon Candidates may only apply.Designation: L3 Application Support EngineerLocation: Gurgaon(ON SITE)Years of exp: 7-10 yearsSalary: 25-28LPA Yearly CTCMandatory Skills : DynatraceKey Responsibilities:Manage and optimize AWS services, including EC2, ELB, EBS, S3, API Gateway,...
-
Application Support Engineer
1 week ago
Gurugram, India Infojini Inc Full timeHiring for L3 Application Support Engineer on Dynatrace for Gurgaon(ON SITE) Gurgaon Candidates may only apply. Designation: L3 Application Support Engineer Location: Gurgaon(ON SITE) Years of exp: 7-10 years Salary: 25-28LPA Yearly CTC Mandatory Skills : Dynatrace Key Responsibilities: Manage and optimize AWS services, including EC2, ELB, EBS, S3, API...
-
Application Support Engineer
3 weeks ago
Gurugram, India Infojini Inc Full timeHiring for L3 Application Support Engineer on Dynatrace for Gurgaon(ON SITE)Gurgaon Candidates may only apply.Designation: L3 Application Support EngineerLocation: Gurgaon(ON SITE)Years of exp: 7-10 yearsSalary: 25-28LPA Yearly CTCMandatory Skills : DynatraceKey Responsibilities:Manage and optimize AWS services, including EC2, ELB, EBS, S3, API Gateway,...
Application Support Analyst
4 months ago
Shift Timings – 5:30 PM to 2:30 AM (IST)
A snapshot of what you would do:
The key function of the Application Support Analyst 1 is to provide technical leadership and support for APEX’s apexportal Solutions software applications. The right candidate will have the ability to interact with clients on a needed basis and help identify, troubleshoot and address support tickets. This person will possess a strong, broad IT background including knowledge of software implementation processes and both software-as-a-service and on-premise solutions.
Specific Responsibilities:
- Manage and resolve technical support tickets.
- Partner with Product Manager and R&D teams to prioritize support tickets.
- Facilitate effective and proactive communications with both internal and external customers.
- Test product-level functionality and new releases. Identify and communicate areas for improvement.
- Serve as the technical expert for our client software implementations.
- Manage software upgrades on scheduled date.
- Serve as a primary contact for our client’s IT department.
- Troubleshoot network, database, and software problems for our client implementations.
- Configure system settings and options, and execute unit/integration/acceptance testing.
- Create rules and data transfer mappings using SQL query.
- Present technical overview of apexportal Solutions software applications and technical requirements to clients when planning upgrades.
- Manage setup of technical environment for hosted clients.
- Lead testing of those interfaces. Includes reconciling data between clients ERP system(s) and apexportal Solutions software applications
- Work with Help Desk personnel to resolve client installation issues.
- The employee will regularly review corporate policies and will enforce the policies documented in the Apex Corporate Security Standards.
Required Skills:
- Good working knowledge of Microsoft Office (in particular Excel and Outlook)
- Exposure to SQL Server
- Data definition, data manipulation, data control, and transactional control
- Administration, including creating and restoring SQL backups
- Development, including creating and troubleshooting DTS packages, stored procedures, complex data queries.
- Knowledge of FTP, secure FTP, and PGP.
- Knowledge of using Command Prompt and its commands.
Required Experience:
- Bachelor’s degree in Information Technology, Computer Science, Business, Finance, Accounting or related field
- Prefer candidate with experience in or exposure to Accounts Payable applications in ERP systems such as PeopleSoft, SAP, Oracle, or J.D. Edwards
- Customer-facing experience with large customers preferred
- 1-2 years of experience in SQL