Application Support Engineer

2 months ago


Any LocationBangalore, India Zyoin group Full time

Job Description :


We are seeking a skilled and motivated Application Support Engineer to join our team and play a crucial role in supporting our critical business applications.

Skills :

- Proficiency in at least one programming language (e.g., Java, Python, C/C++, Ruby, JavaScript)

- Strong understanding of SQL for database querying and manipulation

- Solid foundation in Object-Oriented Programming (OOP) principles

- Familiarity with Unix/Linux operating systems and basic shell scripting

Responsibilities :

- Provide first-line support for internal users experiencing issues with our applications.

- Diagnose and troubleshoot application problems to identify root causes and implement effective solutions.

- Work collaboratively with developers to resolve complex issues or escalate tickets as needed.

- Document and analyze application incidents to identify trends and potential areas for improvement.

- Participate in the development, testing, and implementation of new application features.

- Assist with user training and documentation to ensure proper application usage.

- Maintain up-to-date knowledge of supported applications, technologies, and industry best practices.

- Contribute to a positive and collaborative work environment.

(ref:hirist.tech)

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