Account Manager

3 days ago

Gurugram, India ARaymond Network Full time

At ARaymond, we create cutting-edge fastening and assembly systems for the machines and products that keep the world moving. Founded in Grenoble in 1865, and still headquartered in the city to this day, we’re a family-run business with a proud history of innovation – including the invention of the press stud. Human values have driven our success for over 158 years, embodied by our servant-leadership model of management that empowers employees and puts their wellbeing first. Today we employ more than 8,500 people in 25 countries worldwide. And we’re committed to leading in sustainability for the global fastening and assembly market. Connect with a team that’s always behind you Enjoy the freedom to innovate, grow and make a difference as part of our global sales team. You’ll work in partnership with our clients to provide custom proposals for their fastening and assembly needs. Role and responsibilities P & L Management• Responsible for new projects• Responsible for increase in value per car• Responsible for handling product quotations • Responsible for payment collection within the credit period given and C form collection• Responsible to clear any GRN, short payments for assigned customersSales & Marketing • Execution of the sales and marketing plan for the project set by HOD • Responsible for achievement of Individual sales target for the each year• Responsible for receipt of customer product queries for RFQ• Responsible for customer query handling. On time response to customer• Responsible for CRM tasks management• Responsible for offering right product as per application specified  Customer Relations• Responsible for timely redressal of pre & post sales customer queries • Responsible for Conducting Customer Satisfaction Survey and working upon the areas identified post survey analysis  Business Intelligence • Provide in-depth research about competition, pricing, new upcoming projects at OEMs & Tier-1s • Map market potential based on various parameters, set targets accordingly to ensure profitability• Provide inputs/feedback for strategy formulation and ensure execution of the same• Responsible for lost RFQs analysis• Responsible for new product idea generation• Responsible for product benchmarking Self-development• Attend training programs (behavioral/ technical), seminars conducted/sponsored by company • Initiate self-learning and gain knowledge of other skills, regular participation in exhibition, trade fares etc.• Enhance vehicle application data for fuel, cooling, urea, and other tubular components Education and experience  B.E. /B.Tech with 2 to 6 Years Skills Application Engineering Customer Service Orientation Data & Analytical Skills Decision Making Product/Process Innovation Communication Skills Tool Knowledge Accountability and Ownership Customer Relationship Management Product Knowledge Networking Skill Team-Working 

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