Cluster Director of Sales

2 days ago

Gurugram, India Holiday Inn Express and Suites Full time

Key Responsibilities

Strategic Sales & Business Development

  • Develop and implement cluster sales strategies to achieve revenue and market share goals.
  • Identify, prospect, and secure new business opportunities across multiple market segments.
  • Lead proactive sales initiatives, focusing on key feeder markets for Delhi NCR.
  • Build long-term partnerships with corporates, travel agents, OTAs, and event planners.

Account & Relationship Management

  • Maintain strong relationships with key accounts at regional and national level.
  • Conduct regular client visits, sales calls, and participate in trade shows/networking events.
  • Leverage IHG global sales resources and partnerships to maximize business.

Team Leadership & Collaboration

  • Lead, coach, and motivate the cluster sales team to deliver outstanding performance.
  • Align sales strategies with Revenue, Marketing, and Operations teams for maximum impact.
  • Ensure consistent use of IHG systems (Delphi, Opera, IHG Business Rewards tools).

Reporting & Compliance

  • Monitor competitor activities and market trends; prepare regular business reports.
  • Drive compliance with IHG brand standards, pricing strategies, and contracting guidelines.
  • Manage cluster sales budget, ensuring optimal ROI.

Job Requirements

  • Graduate / MBA in Business, Sales, or Marketing (preferred).
  • Minimum 10–15 years of sales leadership experience, with at least 3 years in a cluster/multi-property role in hotels (preferably with international brands).
  • Strong knowledge of Delhi NCR hospitality market, key corporate accounts, and travel trade.
  • Proven track record of achieving revenue targets and expanding market share.
  • Excellent negotiation, networking, and presentation skills.
  • Strong leadership, team management, and cross-functional collaboration abilities.
  • Fluent in English and Hindi; additional languages an advantage.

What We Offer

  • Competitive salary and performance-based incentives.
  • Benefits including medical coverage, meals, uniform, and IHG room discounts worldwide.
  • Career growth opportunities across IHG Hotels & Resorts.
  • A collaborative, supportive culture focused on delivering True Hospitality for Good.

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