Documentation Specialist

4 weeks ago


delhi, India GreenTree Immigration Full time
Responsible for entire visa processing for Canada and Australia Immigration.
• Screening and verifying the documents of the clients based on the
category of Visa.
• Knowledge of resume writing and resume marketing.
• Interacting with clients to solve their queries related to the process.
• Taking follow-up from the clients by calling them and reverting by emails.
• Updating the clients regarding any changes in the Visa process.
• To achieve a set benchmark of client satisfaction backed by zero refunds
and escalations.
• Interview all clients and handle applications face to face and by post to
determine client eligibility.
• Supervise the completion of all relevant visa and immigration documents
and ensure that they are received within the time limit set by the
government.
• Review and ensure that all of the information provided by clients is
accurate and correct preparing and checking all legal documents.
• Processing Applications and fulfilling requirements on behalf of clients
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