Technical Trainer

2 weeks ago

bangalore, India SmartQ Full time
Tech Trainer at SmartQ
At SmartQ, we follow a simple but effective premise: "Focus on the responsibilities and everything else will follow. We are seeking a highly skilled and experienced Techcnical Trainer to join our team. The successful candidate will be responsible handling all the training related to Tech. The ideal candidate will have experience with LMS and have prior experience in designing & delivering the technical training.
About SmartQ:
We are a leading B2B Food-Tech company built on 4 pillars-great people, great food, great experience, and greater good. Solving complex business problems with our heart and analyzing possible solutions with our mind lie in our DNA. We are on the perpetual route of serving our clients wholeheartedly. Armed with the stability of an MNC and the agility of a start-up, we have spread across 17 countries, having collaborated and executed successfully with 600 clients. We have grown from strength to strength with a blend of exuberant youth and exceptional experience. Bengaluru being our headquarters is known as the innovation hub and we have grown up to be the global leader in the institutional food tech space. We were recently acquired by the world's largest foodservice company – Compass group which has an annual turnover of 20 billion USD
What you will be doing:
Identifying training needs: Need to assess the skill gaps and knowledge deficiencies within the company and identify the areas where training is needed.
Developing training programs: Once have identified the training needs, need to develop training programs that are tailored to meet the specific needs of the employees and the company.
Delivering training: Employees need to be trained through classroom sessions, online courses, or workshops. Will need to use a range of training methods and tools to engage and motivate employees.
Evaluating training: The effectiveness of training programs must be evaluated by assessing the impact on employee performance, knowledge, and skills.
Providing feedback: Need to provide feedback to employees on their progress and performance during training programs. This will help them to improve their skills and knowledge.
Updating training materials: Keep training materials up-to-date and relevant to ensure that employees receive the latest information and best practices.
Collaborating with other departments: Need to collaborate with other departments within the company to ensure that training programs align with company objectives and goals.
Continuing professional development: As a corporate trainer, need to stay up to date with the latest training techniques and industry trends. May need to attend training courses and conferences to develop your skills and knowledge.
What you need to bring:
Bachelor's degree in Engineering, or a related field.
2-3 years of experience in corporate technical training.
Excellent in content creation with good attention to detail.
Good written and verbal communication skill.
Experience in LMS.
Technology literate, including Microsoft Word, PPT and Excel.
Able to handle pressure, and good at multi-tasking.
Passion, energy, and enthusiasm to produce results.
High degree of integrity and commitment.
Prior experience in BPO/KPO, ITES, Industry would be added advantage.
Message from CEO:
We've come to realize that we're not merely in the B2B Food service industry; we're in the business of 'Capturing Hearts.' We find ourselves in a unique position to turn ordinary, mundane corporate cafeterias into places of pure delight, where individuals can freely express themselves, find inspiration, and share happiness. Such a profound transformation opportunity is a rare gift, where the purpose of our enterprise transcends the ordinary. If this vision resonates with you, we invite you to join us in our mission to spread joy and happiness in a world weighed down by stress and pressure. Together, let's play our part in making this world a more beautiful place.

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