Technical Product Manager
3 weeks ago
Strong Technical Product Manager (No Project Managers)
Mandatory Experience :
- Must have 9+ YOE in Technical Roles & Product Management (Early Career as a Software Engineer highly preferred)
- Must have last 5+ YOE in Salesforce ERP
- Must have last in-depth understanding / knowledge CPQ Module of Salesforce (Experience in supporting CPQ Operations, Troubleshooting and Service requests)
- Must have Experience in system Architecture Design
Role & Responsibilities :
- Work closely with business stakeholders to understand quoting requirements and translate them into technical designs.
- Support CPQ Operations (i.e. debook/rebook, quote updates, troubleshooting CPQ issues and service requests)
- Configure CPQ settings, including products, pricing rules, and discounts, to ensure accurate and efficient quoting.
- Automate workflows and processes within CPQ to improve efficiency and reduce manual errors.
- Troubleshoot and resolve CPQ-related issues.
- Knowledge of ETM is highly desirable.
- Collaborate with Sales Leadership and account teams to understand Trantor's requirement for Salesforce ETM, their needs, and challenges.
- Analyze and map business processes for territory management, sales planning, and performance tracking at Trantor.
- Design and architect solutions for Enterprise Territory Management (ETM) projects at Trantor, aligning with factors like territory models, assignment rules and data security.
- Configure and customize ETM functionality to meet Trantor's unique requirements, including territory alignment, quota management, and sales analytics.
- Develop and maintain reports and dashboards to track sales performance.
- Work closely with Trantor's IT teams to integrate ETM solutions with existing CRM platforms (e. g. , Salesforce) and other enterprise systems.
- Facilitate UAT of ETM solutions to ensure functionality, reliability, and usability for Trantor's sales teams.
- Document solutions and provide ongoing support to Trantor post-implementation.
- Provide support to users of Salesforce ETM features.
Ideal Candidate :
- In-depth knowledge of Salesforce CPQ functionalities and configuration.
- Very Good understanding of Salesforce Sales Cloud and its features
- Excellent analytical and problem-solving skills.
- Strong communication and collaboration skills.
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