Technical Writer

3 weeks ago


india KloudPortal ™ - SaaS | Product Marketing Full time

Job Description for Technical Writer:


KloudPortal Technology Solutions Private limited offers a range of software solutions to clients worldwide. We take pride in creating solutions that are scalable, optimal and effective. Our team of 60+ engineers is diverse and welcoming.


About the position:


This job posting is for Technical Writer for a mid-Senior level position at client end. The position is for Work from Office, Hyderabad location and we would prefer candidates who are flexible to work.


Job Title:


Technical Writer Assistant Experience: 5+ Years


Overview:


We are seeking highly skilled and experienced Technical

Writer Assistants to join our dynamic team.

The successful candidates will be responsible for supporting our technical writing team in creating high-quality documentation for our products/services.

The Technical Writer Assistants will collaborate closely with subject matter experts (SMEs) and senior technical writers to produce accurate, comprehensive, and user-friendly content.


Responsibilities:


• Assist in creating and editing technical documentation, including user guides, manuals, release notes, API documentation, and online help content.

• Collaborate with SMEs to gather information and ensure accuracy and completeness of technical content.

• Contribute to the development and maintenance of documentation templates, style guides, and best practices.

• Use Madcap Flare tool to author, manage, and publish documentation in various formats (e.g., PDF, HTML, online help).

• Work with XML to structure and organize content for topic-based authoring environments.

• Ensure consistency and adherence to brand guidelines, as well as compliance with industry standards and regulations.

• Conduct thorough reviews and revisions of documentation to ensure clarity, accuracy, and effectiveness.

• Assist in maintaining document version control and document repositories.

• Provide support to technical writing team members and assist in resolving documentation-related issues.

• Stay updated on industry trends, tools, and technologies related to technical writing and content management.


Requirements:


• Bachelor's degree in English, Technical Communication, Computer Science, or related field.

• 5+ years of experience in technical writing, with a proven track record of creating documentation in topic-based authoring environments.

• Proficiency in Madcap Flare tool for single-source authoring and publishing.

• Strong understanding of XML and experience with structured authoring.

• Excellent written and verbal communication skills, with a keen eye for detail.

• Demonstrated proficiency in written British English, with a clear understanding of language conventions and style.

• Ability to work collaboratively in a fast-paced environment and manage multiple priorities effectively.

• Familiarity with software development processes, agile methodologies, and version control systems (e.g., Git).

• Experience with content management systems (CMS) and knowledge of HTML, CSS, and JavaScript is a plus.

• Strong organizational and time-management skills, with the ability to meet deadlines and deliver high-quality work under pressure.


If you feel you are the right person for this position according to the experience, please click APPLY


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