Customer support executive
3 weeks ago
Who are we looking for: If you are a proactive listener and problem solver, Zebralearn has the perfect role for you. You’ll be responsible for helping customers with complaints and questions, giving customers information about products and services, taking orders, and processing returns. Your contribution to the team: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions, transactions, comments, and complaints. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives. Ensure customer satisfaction and provide professional customer support. Coordinate with the founders and managers with a weekly status of work. Our Ideal Candidate should have: Excellent communication and presentation skills Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Ability to multi-task, prioritize, and manage time effectively A bachelor’s degree in any relevant field. Office Location - Surat, Gujarat. Work Type - In-Office, Fulltime. Working Days - 6 Days a week (Monday to Saturday) Compensation - As per industry standards. Stalk us here - Website - Instagram - About us : Zebra Learn is an Ed-tech Platform with a burning passion for helping lifelong learners like you unleash their full potential. Our secret ingredient? The principle of " Learn by Doing." We strive for more than dull and monotonous learning methods. We kick it up a notch with a diverse range of books that will leave you craving more We believe in simplifying complex concepts, making them as easy to grasp as a high-five from a friend. We're on a mission to positively impact your learning journey, ensuring you become a true leader in your field. Whether you're a student yearning for academic success, a professional hungry for career growth, or just someone with a curious mind eager to expand horizons, Zebra Learn has got your back. We're here to spice up your learning journey, making it as thrilling as a safari adventure We aspire to transform learners into leaders who want to make it big in their careers.
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Customer Support Executive
6 days ago
Surat, India GM Infotech Full timeWe are seeking a highly skilled and dedicated Customer Support Executive to join our team. As a Customer Support Executive, your primary responsibility will be to provide exceptional service and assistance to our valued customers. You will be working in a night shift from 3 PM to 12 AM, ensuring that our customers receive timely support during their...
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Customer Support Executive
2 weeks ago
Surat, India Monoverse Full timeDescription We are looking for fresher customer support executive. As a Customer Support Executive for Jewelry on Etsy, you will be responsible for providing excellent customer service and support to our buyers. You will be working closely with our customers to ensure that their needs are met and their concerns are addressed in a timely and professional...
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Customer Support Executive
2 weeks ago
Surat, India Talent First HR Services Full timeProfile: Customer Support Executive Location: Saroli, Surat Experience: Fresher or experienced both are welcome!! **Salary**: 14k to 20k Education Qualification: Graduate Skills: Smart, Computer friendly with good communication skills is must. **Responsibilities**: Building and maintaining profitable relationships with key customers. Overseeing the...
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Customer Support Executive
1 week ago
Surat, India Archana Flowers Full timePosition : Customer support Executive Education : min. graduate join : immediate salary : 9 k to 20 k Skill: Must be English known time : 9 to 6.30 ( every Sunday off) **Salary**: ₹9,168.19 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - sarthana jakatnaka varacha, Surat - 395006, Gujarat: Reliably commute or planning to...
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Customer Support Executive
4 weeks ago
Surat, India Yanolja Cloud Solution Full timeOrganizational Overview: Yanolja Cloud Solution Pvt. Ltd., is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 450+ Team members and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software,...
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Customer Support Executive
6 days ago
Surat, Gujarat, India DK Infoway Full time ₹ 2,40,000 per yearJob description:We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service.Key Responsibilities:Handle inbound and outbound calls, emails, and chat to assist customers with inquiries related to diamonds, jewelry, and...
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Customer Support Executive
4 weeks ago
Surat, India DK Infoway Full timeJob Summary: We are seeking a Customer Support Executive with a strong understanding of the diamond and jewelry industry to manage customer interactions, provide expert assistance, and ensure seamless service. The ideal candidate will have excellent communication skills, in-depth knowledge of diamonds (4Cs, certification, grading), and the ability to handle...
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Customer Support Executive
6 days ago
Surat, India Netizens Technologies Full timeWe have a vacancy for a Customer Support Executive at Netizens Technologies, one of the fastest-growing IT companies in Surat. **Responsibilities**: - Serves customers by providing product and service information and resolving product and service problems. - Answer inbound/outbound calls professionally & provide information about products/services...
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Customer Support Executive
2 weeks ago
Surat, Gujarat, India Refrans Full time ₹ 2,16,000 - ₹ 3,00,000 per yearCustomer Support ExecutiveResponsibilities:● Interact with users via chat, email, and phone to resolve product-related queriesand issues.● Master all features of our invoicing and payments software to provide accurateand efficient support.● Create and maintain support documents, FAQs, and knowledge base articles foruser reference.● Collaborate with...
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Customer Support Executive
2 days ago
Surat, Gujarat, India FASHION DREAM Full time**Summary**: To be successful as a customer support executive, you should display excellent interpersonal and communication skills. These skills will prove invaluable mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. **Responsibilities**: - Provide...
