Sales Associate

7 days ago


Vadodara, India VikingCloud Full time

Associate Sales (Renewals & Upselling)Department: Sales & Customer SuccessReports to: Team Lead / Manager SalesShift Time: US shiftRole OverviewThe Associate – Sales will be responsible for overseeing contract renewals, identifying client growth opportunities, and ensuring a high level of customer satisfaction. The ideal candidate will bring solid sales experience, cyber security domain knowledge, and outstanding communication skills to deliver business growth and customer success.Key ResponsibilitiesManage contract renewals for existing clients in line with company targets.Proactively identify opportunities to upsell and cross-sell cybersecurity solutions.Build strong, long-term client relationships by delivering exceptional service levels.Collaborate with internal teams (technical, customer success, finance) to ensure seamless contract execution.Maintain accurate records of pipeline activities, forecasts, and customer interactions in CRM tools.Actively listen to client needs, provide consultative solutions, and position our portfolio strategically.Demonstrate strong product knowledge and stay updated on company offerings as well as industry trends.Support US and Europe sales leadership with reporting and


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