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Pre-Sales Engineer

2 months ago

india Snaphunt Full time

The Offer

  • Work alongside & learn from best in class talent
  • Leadership Role
  • Opportunity to make a positive impact

The Job

Job Overview

Mid-Level: 2 to 8 years experience | Full-Time | Bengaluru, Karnataka, India

Job Type: Full-time

Qualifications and Skills

  • Bachelor's degree in Engineering or a related field.
  • Proven 2 to 6 years of experience in pre-sales or technical support roles, preferably in the CCTV industry.
  • Sound knowledge of CCTV cameras, DVRs, NVRs, and other security equipment and software solutions
  • Familiarity with networking protocols and IP-based surveillance systems along with AI based software solutions
  • Excellent communication and presentation skills to effectively convey technical information to clients.
  • Strong problem-solving abilities and the ability to work well under pressure.
  • Ability to work independently as well as in a team environment.
  • Willingness to travel to client sites as required.


Roles and Responsibilities

  • Understand customer requirements and provide technical Solutions in pre-sales activities for our range of CCTV products.
  • Collaborate with the sales team to identify customer needs and propose appropriate security solutions.
  • Prepare and deliver product presentations and demonstrations to potential clients.
  • Assist in creating technical proposals, solution designs, and cost estimates for clients.
  • Coordinate with engineering and product development teams to address customer inquiries and provide accurate information.
  • Stay up-to-date with industry trends, new technologies, and competitor products to enhance product knowledge.
  • Build and maintain strong relationships with clients, channel partners, and other stakeholders.
  • Attend industry events and trade shows to showcase our products and generate potential leads.
  • Support post-sales activities, including product installation, troubleshooting, and customer training.
  • Ensure customer satisfaction by resolving any issues or concerns in a timely and professional manner.

The Profile

  • You have at least 1 year experience ideally in Marketing Communications or Sales Engineer within Industrial industry.
  • Experience within would be a strong advantage.
  • You are a strong networker & relationship builder
  • You are a strong team player who can manage multiple stakeholders
  • You are a strong mentor and coach who builds high performing teams

The Employer

Our client is a CCTV Surveillance System manufacturer