Associate for Training team
3 weeks ago
Description
This role demands to support Training BAU Operations key service offering delivery for KYC with an objective to develop KYC skills and knowledge that significantly increase our course participant’s on-the-job productivity and quality. You will be responsible for the end-to-end training needs of a New Hire and existing staff in KYC while governing the delivery of key service offerings.
What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and aboveYour key responsibilities
Detailed and timely delivery of BAU trainings for new and existing staff Delivery of KYC internal BOW trainings eg. Risk Management Training/ Checker certifications/customised trainings with proficiency Deliver Byte-sized trainings to CLM employees as Refreshers on KOS subject matter changes. Enhance Training offerings, including content and methods, and closer alignment with Ops Readiness/User Engagement teams Conduct analysis of training requirements on the Operations floor and plan for delivery of refreshers at frequency matching with Quality Assurance (QA) findings Develop and implement curriculum and solutions on KYC products, selecting appropriate delivery mechanisms; may include and specific business needs and functional / technical skills Record & maintain 100% of Training records on C2L for audit purposes. Partner with Onshore teams to work on E2E projects driven both for global teams Ensure administration and delivery of learning & development solutions to meet the needs of various verticals under KYC Globally Identify and review innovative training solutions to improve learning experience and to drive efficiency. Roll out new training solutions.Your skills and experience
Understanding of the KYC Key Operating Standards (KOS) and relevant applications Understanding and exposure to eLearning platforms and tools Comfort with excel for maintaining Training MI Capable to deliver end to end New Hires/Refreshers/Customised KYC training independently. Implementation of KYC requirements and changes/updates Flexible with respect to work timings should be able to innovate and work as a change agentHow we’ll support you
Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs-
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