HCL Hiring Fresher- Customer Service Representative Role

3 weeks ago

Nagpur, India HCLTech Full time

HCL Tech hiring Fresher Candidates- Customer Service Representative Role- Candidate should be comfortable for Night shift- Good Communication Skills Required- Good Typing speedBtech, MTech, BCA and MCA candidates are not eligible.Job Description - Contact Centre Customer Service ExecutiveCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK customers.Work Experience & Qualification criteria- Excellent communication skills - both verbal and written - with a professional telephone etiquette. Helpful, empathetic, and enthusiastic about customer service. Freshers in UK Inbound calling preferably in Banking domain.Job Description- Answer all inbound queries as per call flow procedure.- Adherence to process to ensure high quality and customer service.- Follow escalation procedures for issues uncontrollable at agent level First call resolution.- Break schedule adherence- Involvement in motivational activities, implementing feedback given during monitoring sessions.- Updating various logs like escalation log, complaint tracker etc.- Ensuring data security - proprietary data of customersInterested candidates share resumeContact person- Urmika Shah Mehta

  • HCL Hiring Fresher- Customer Service Representative Role

    2 weeks ago

    Nagpur, India HCLTech Full time

    HCL Tech hiring Fresher Candidates- Customer Service Representative Role Candidate should be comfortable for Night shift Good Communication Skills Required Good Typing speed Btech, MTech, BCA and MCA candidates are not eligible. Job Description - Contact Centre Customer Service Executive Candidate will serve as customer service executive resolving customer...

  • HCL Hiring Fresher- Customer Service Representative Role

    4 weeks ago

    Nagpur, India HCLTech Full time

    HCL Tech hiring Fresher Candidates- Customer Service Representative Role Candidate should be comfortable for Night shift Good Communication Skills Required Good Typing speed Btech, MTech, BCA and MCA candidates are not eligible. Job Description - Contact Centre Customer Service Executive Candidate will serve as customer service executive resolving customer...

  • HCL Hiring Fresher- Customer Service Representative Role

    4 weeks ago

    Nagpur, India HCLTech Full time

    HCL Tech hiring Fresher Candidates- Customer Service Representative RoleCandidate should be comfortable for Night shiftGood Communication Skills RequiredGood Typing speedBtech, MTech, BCA and MCA candidates are not eligible.Job Description - Contact Centre Customer Service ExecutiveCandidate will serve as customer service executive resolving customer queries...

  • HCL Hiring Fresher- Customer Service Representative Role

    4 weeks ago

    Nagpur, India HCLTech Full time

    HCL Tech hiring Fresher Candidates- Customer Service Representative RoleCandidate should be comfortable for Night shiftGood Communication Skills RequiredGood Typing speedBtech, MTech, BCA and MCA candidates are not eligible.Job Description - Contact Centre Customer Service ExecutiveCandidate will serve as customer service executive resolving customer queries...

  • HCL Hiring Fresher- Customer Service Representative Role

    3 weeks ago

    Nagpur, India HCLTech Full time

    HCL Tech hiring Fresher Candidates- Customer Service Representative Role Candidate should be comfortable for Night shift Good Communication Skills Required Good Typing speed Btech, MTech, BCA and MCA candidates are not eligible. Job Description - Contact Centre Customer Service Executive Candidate will serve as customer service executive resolving...

  • HCL Hiring Fresher- Customer Service Representative Role

    2 weeks ago

    Nagpur, Maharashtra, India, Maharashtra HCLTech Full time

    HCL Tech hiring Fresher Candidates- Customer Service Representative RoleCandidate should be comfortable for Night shiftGood Communication Skills RequiredGood Typing speedBtech, MTech, BCA and MCA candidates are not eligible.Job Description - Contact Centre Customer Service ExecutiveCandidate will serve as customer service executive resolving customer queries...

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