Service Readiness Manager

4 weeks ago

Bengaluru, India Objectways Full time

Job Title: Service Certification – Power & Cooling (PaC), AWSLocation: Bangalore (Hybrid – 3 days in office) Experience Required: 5+ years Position Overview We’re seeking an experienced professional to lead Service Certification in the Power & Cooling (PaC) domain within AWS Infrastructure Services. This role will ensure service readiness and certification compliance for critical power and cooling systems across data centers. You will collaborate with cross-functional teams to design, audit, and validate service standards in alignment with global operational excellence. Key Responsibilities Lead the design, implementation, and management of certification programs for power & cooling infrastructure (PaC). Develop and enforce service readiness standards, procedures, and documentation tailored to AWS data center operations. Coordinate with engineering, supply chain, and operations teams to collect relevant data, perform audits, and verify compliance. Address certification gaps, implement corrective measures, and monitor their efficacy. Produce clear technical documentation, certification guidelines, and post-certification reports. Support new service rollouts and infrastructure upgrades with readiness validation and certification. Present certification status, risks, and improvements to leadership with actionable insights. Basic Qualifications (Essential) 5+ years of experience in infrastructure operations, data center services, certification, or quality assurance—ideally in power & cooling, supply chain, or technical operations. Strong understanding of service certification protocols, operational readiness, and audit frameworks. Excellent stakeholder management, cross-functional communication, and documentation skills. Analytical mindset with an aptitude for interpreting performance metrics and supporting continuous process improvement. Preferred Qualifications (Nice-to-Have) Experience within large-scale cloud infrastructure or data center environments. Familiarity with AWS infrastructure, especially power & cooling systems. Project or program management expertise, particularly in certification or readiness domains. Understanding of global standards (e.G., ISO, safety certifications) relevant to data center operations.

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