Relationship Manager- Gold Loan

4 weeks ago


howrah, India T & D Global Infotechis Full time

Responsibilities:

  • Build and maintain strong relationships with new and existing customers to promote gold loan products and services.
  • Conduct thorough customer needs assessments to identify suitable gold loan solutions.
  • Explain loan terms, interest rates, and repayment options to clients in a clear and understandable manner.
  • Collaborate with the loan processing team to ensure smooth and timely loan disbursals.
  • Monitor and manage the portfolio of gold loan accounts, including timely follow-ups on overdue payments.
  • Conduct market research to identify potential leads and opportunities for business growth.
  • Achieve individual and team sales targets to contribute to overall organizational goals.
  • Resolve customer queries, complaints, and issues promptly and professionally.




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