Customer Support Executive

20 hours ago

Bengaluru, Karnataka, India OrbiTouch HR (orbiTouch outsourcing pvt ltd) Full time

Urgent Hiring || Customer Support Executive || Bangalore

Profile:- Customer Support Executive

Experience:- Min 1 Year

CTC:- Upto 3.6 LPA (Depend on the interview)

Location:- Bangalore

Working Days:- 6 Days

Key Responsibilities:

  • Handling Inquiries: Responding to customer questions via phone, email, chat, or social media. This includes providing information about products, services, pricing, and policies.
  • Issue Resolution: Investigating and resolving customer complaints or problems, which may involve troubleshooting technical issues, escalating complex cases to relevant departments, or processing returns/exchanges.
  • Maintaining Records: Documenting customer interactions, feedback, and resolutions in a CRM (Customer Relationship Management) system.
  • Product Knowledge: Developing and maintaining in-depth knowledge of the company's offerings to effectively assist customers.
  • Feedback Collection: Gathering customer feedback to help improve products, services, and overall customer experience.
  • Building Relationships: Fostering positive customer relationships through professional and empathetic communication.

Essential Skills:

  • Communication Skills: Excellent verbal and written communication, active listening, and the ability to articulate information clearly and concisely.
  • Problem-Solving Skills: The ability to analyse situations, identify root causes of problems, and develop effective solutions.
  • Empathy and Patience: Understanding and relating to customer concerns, even when they are frustrated, and maintaining a calm demeanour.
  • Interpersonal Skills: Building rapport with customers and colleagues.
  • Technical Proficiency: Familiarity with CRM software, communication tools, and basic computer skills.
  • Adaptability: The ability to handle diverse customer needs and adapt to changing policies or procedures.

  • Customer Support Executive

    4 days ago

    Bengaluru, Karnataka, India AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED Full time

    Job Description for Customer Support Executive (Voice & Non-Voice)Job Profile: Customer Support Executive (Voice & Non-Voice)Position: Customer Support Executive - Voice and Non-Voice Process - Bangalore Location: BangaloreJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Rotational shiftsCompensation: ₹20,000–₹28,000...

  • Customer Support Executive

    17 hours ago

    Bengaluru, Karnataka, India AUGMENTIVE BUSINESS 7 SOLUTIONS PRIVATE LIMITED Full time

    Position: Customer Support Executive - Voice ProcessLocation: Marathahalli, Bengaluru, KAJob Mode: Work From OfficeNotice Period: Immediate Joiners PreferredShifts: Rotational shifts.Compensation: ₹20,000 CTC (₹16,000 take-home).Job DescriptionWe are hiring dynamic and customer-focused Customer Support Executive - Voice Process to join our...

  • Customer Support Executive

    1 day ago

    Bengaluru, Karnataka, India Transformative Learning Solutions Full time

    Job DescriptionOur Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers.As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints...

  • Customer Support Executive

    24 hours ago

    Bengaluru, Karnataka, India Transformative Learning Solutions Full time

    Job DescriptionOur Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers.As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints...

  • Customer Support Executive

    3 weeks ago

    Bengaluru, Karnataka, India Healeo Nutrition Full time

    Company: Healeo NutritionLocation: RemoteWork Timings: 9:00 AM – 6:00 PM, Monday to SaturdayJob OverviewHealeo Nutrition is seeking a proactive and detail-oriented Operations & Customer Support Executive to join our dynamic team. The ideal candidate will be responsible for ensuring prompt and professional communication with our customers while supporting...

  • Customer Support Executive

    4 weeks ago

    Bengaluru, Karnataka, India Healeo Nutrition Full time

    Company : Healeo Nutrition Location : Remote Work Timings : 9:00 AM – 6:00 PM, Monday to Saturday Job Overview Healeo Nutrition is seeking a proactive and detail-oriented Operations & Customer Support Executive to join our dynamic team. The ideal candidate will be responsible for ensuring prompt and professional communication with our customers while...

  • Customer Support Executive

    4 weeks ago

    Bengaluru, Karnataka, India Eternz Full time

    Customer Support Executive – Blended Role (Voice + Non-Voice) Location: HSR Layout, Bangalore (Work from Office) Working Days: 6 days/week‍ Experience Required: Minimum 2+ yearsAbout Eternz Eternz is a meticulously curated platform transforming how India discovers, shops, and experiences jewelry online. We've partnered with visionary designers and...

  • Customer Support Executive

    4 weeks ago

    Bengaluru, Karnataka, India Eternz Full time

    Customer Support Executive – Blended Role (Voice + Non-Voice) Location: HSR Layout, Bangalore (Work from Office) Working Days: 6 days/week

  • Customer Support Executive

    4 weeks ago

    Bengaluru, Karnataka, India Eternz Full time

    Customer Support Executive – Blended Role (Voice + Non-Voice) Location: HSR Layout, Bangalore (Work from Office) Working Days: 6 days/week

  • Customer Support Executive

    4 weeks ago

    Bengaluru, Karnataka, India Eternz Full time

    Customer Support Executive – Blended Role (Voice + Non-Voice) Location: HSR Layout, Bangalore (Work from Office) Working Days: 6 days/week Experience Required: Minimum 2+ yearsAbout EternzEternz is a meticulously curated platform transforming how India discovers, shops, and experiences jewelry online. We've partnered with visionary designers and premium...