CX Support Executive

3 weeks ago

Delhi, India Uni Seoul Full time

We’re Hiring – CX Support Executive | Uni SeoulLocation:Kalyani Nagar, PuneFull-Time1–3 Years ExperienceAtUni Seoul , we don’t just sell products — we create experiences that bring joy to everyday living. We’re looking for aCX Support Executivewho will be thevoice of Uni Seoul , ensuring every customer interaction is smooth, empathetic, and delightful.What You’ll Do:✔ Manage customer queries across calls, emails, WhatsApp & social platforms✔ Handle returns, exchanges & escalations with empathy✔ Support loyalty & retention campaigns✔ Collaborate with Ops & Tech teams to ensure seamless experiencesWhat We’re Looking For:✔ 1–3 yrs experience in CX/Customer Service (Retail/D2C preferred)✔ Strong communication & problem-solving skills✔ Familiarity with CRM tools / OMS / ticketing platforms✔ A customer-first mindset & Excel proficiency✨ Why Join Us?Be part of a fast-growing lifestyle retail brandExposure to CX, retention & loyalty programsWork with a young, collaborative teamEmployee perks & growth opportunitiesApply now by sending your CV subject line:Application – CX Support Executive

  • CX Support Executive

    3 weeks ago

    Delhi, India Uni Seoul Full time

    We’re Hiring – CX Support Executive | Uni SeoulLocation:Kalyani Nagar, PuneFull-Time1–3 Years ExperienceAtUni Seoul , we don’t just sell products — we create experiences that bring joy to everyday living. We’re looking for aCX Support Executivewho will be thevoice of Uni Seoul , ensuring every customer interaction is smooth, empathetic, and...

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